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Cross Sells and Up sells not working - by mannyeze

This topic has 9 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Jack Richardson

mannyeze

Participant

July 21, 2014 at 01:09

Hello,i configured upsells and cross sells on my site and its not working. Help me, please.

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8 Answers

Robert Hall

Support staff

July 21, 2014 at 06:55

Hello,

This question is a bit unclear for us. Could you please clarify us with more details?

Regards,
Robert Hall.

#10262 Copied

Eva Kemp

Support staff

July 21, 2014 at 08:16

Hello,

Please check woocommerce documentation if you’ve done everything correctly: http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/
If there are still problems please provide us with wp-admin panel credentials in Private Content and the link where upsells should be displayed.
Thank you.

Regards,
Eva Kemp.

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mannyeze

Participant

July 21, 2014 at 20:53

i also need to add a “LANDMARK” text box in the customers’ checkout information form. thanks

Please, contact administrator
for this information.

#10370 Copied

Eva Kemp

Support staff

July 21, 2014 at 21:08

Hello,

I’ve just checked each product you’ve added in admin panel and only for one “BLACK PUMP WITH GOLD LINE BY QUPID” cross-sells are selected, but you didn’t set up-sells and cross-sells for other products:

I’ve checked that product and cross-sells are displayed fine on the Cart page:

So you need add upsells for the products you need.

Could you please show a screenshot where you want to add the text on the Checkout page?

Regards,
Eva Kemp.

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mannyeze

Participant

July 21, 2014 at 21:50

Thanks, so what about the “landmark” textbox on the checkout page. I also cannot see the register link on the top beside Your account and logout.

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Jack Richardson

Support staff

July 22, 2014 at 07:28

Hello,

You should be log out to see the register link. Could you please provide us with sreenshot to show us where you exactly want to add text box?

Regards,
Jack Richardson

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mannyeze

Participant

July 22, 2014 at 09:40

Ok here is the snapshot

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Jack Richardson

Support staff

July 22, 2014 at 09:51

Hello,

You didn’t create registration page. We’ve created it for you and register link show up now.

Regards,
Jack Richardson

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