Admin bar lost on top of page - by Chris Barrett

This topic has 8 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: chris.barrett
    Chris Barrett
    Participant
    July 22, 2014 at 11:29

    Hi, Once logged into the website backend and return to the home page per se I loose the black top admin bar? any suggestion? Could this because I’m redirecting the website for http://www.ids catering.co.uk

    Thanks Chris

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2014 at 11:50

    Hello,

    We recommend you to disable 3rd-party plugins one by one to check if some is causing the issue. There may be some conflict between our theme and one of the plugins.

    Regards,
    Eva Kemp.

    Avatar: chris.barrett
    Chris Barrett
    Participant
    July 22, 2014 at 12:24

    Hi Eva, Thanks, yes I tried removing all the plugins to if that there was indeed any conflict – Unfortunately It appears there all working OK – Any other suggestions?

    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2014 at 13:49

    Hello,

    Please provide us with FTP credentials to check the issue further.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: chris.barrett
    Chris Barrett
    Participant
    July 22, 2014 at 14:33

    Unfortunately we don’t have FTP – So this time I guess we stuck?!? Thanks Chris

    Avatar: Eva
    Eva Kemp
    Support staff
    July 22, 2014 at 14:41

    Sorry, but without FTP access we can’t investigate the problem. Perhaps you’re using some control panel at your hosting provider. You can provide us with the access to it.

    Regards,
    Eva Kemp.

    Avatar: chris.barrett
    Chris Barrett
    Participant
    October 20, 2015 at 17:40

    Hello, The admin bar is lost and so is some of the functionally of the site, i.e. clicking on the variable products the images don’t work, plus on the back end the revisions and custom link – Ive supplied the login so you can view.

    http://inflatablewallcompany.com/product/wall-with-door-entrance/

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2015 at 19:20

    Hello,

    As I see admin bar is shown at the top and image as well:
    http://storage2.static.itmages.com/i/15/1020/h_1445365202_6881638_14c9d4f427.png

    Please clarify the issue with more details.

    Regards,
    Eva Kemp.

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