This topic has 8 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp
Hi, Once logged into the website backend and return to the home page per se I loose the black top admin bar? any suggestion? Could this because I’m redirecting the website for http://www.ids catering.co.uk
Thanks Chris
Hello,
We recommend you to disable 3rd-party plugins one by one to check if some is causing the issue. There may be some conflict between our theme and one of the plugins.
Regards,
Eva Kemp.
Hi Eva, Thanks, yes I tried removing all the plugins to if that there was indeed any conflict – Unfortunately It appears there all working OK – Any other suggestions?
Hello,
Please provide us with FTP credentials to check the issue further.
Thank you.
Regards,
Eva Kemp.
Unfortunately we don’t have FTP – So this time I guess we stuck?!? Thanks Chris
Sorry, but without FTP access we can’t investigate the problem. Perhaps you’re using some control panel at your hosting provider. You can provide us with the access to it.
Regards,
Eva Kemp.
Hello, The admin bar is lost and so is some of the functionally of the site, i.e. clicking on the variable products the images don’t work, plus on the back end the revisions and custom link – Ive supplied the login so you can view.
http://inflatablewallcompany.com/product/wall-with-door-entrance/
Hello,
As I see admin bar is shown at the top and image as well:
http://storage2.static.itmages.com/i/15/1020/h_1445365202_6881638_14c9d4f427.png
Please clarify the issue with more details.
Regards,
Eva Kemp.
Tagged: admin bar, lost, page, persuasive, template, woocommerce, wordpress
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