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Back-end not displaying - by jpdelme - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Robert Hall

  • Avatar: jpdelme
    jpdelme
    Participant
    December 16, 2015 at 20:27

    Hi,

    I purchased and installed/activated the theme. Installed all plugins.
    However when i go to the back-end and select 8themes in the backend settings and then any of the suboptions. i get a blank screen with nothing on it.
    Basically not a single options displays anything in the screen.

    Please, contact administrator
    for this information.
    #104657 Copied Theme version: 1.4
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 16, 2015 at 20:33

    Hello,

    Try to disable third-party plugins one by one and check it, one of them caused issue.

    Regards,
    Robert Hall.

    #104659 Copied
    Avatar: jpdelme
    jpdelme
    Participant
    December 16, 2015 at 21:00

    Yes. It was a conflict with the REDUX framework.
    Solved. Thanks

    #104665 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 16, 2015 at 22:04

    You’re welcome!

    Regards,
    Robert Hall.

    #104675 Copied

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