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Cart stopped working - by hylt - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

hylt

Participant

December 18, 2015 at 12:28

Hi There,

The shop I’ve been working on was working perfectly about 2 weeks ago, but had to stop working on it to sort out a family crisis.
I’ve now started to work on the site again and for some reason you can’t add any items to the cart unless you are logged in. This was working fine 2 weeks ago, and nothing has been changed or edited at all, so how can this happen?
I see that somebody else has reported the same fault as this yesterday on the forum.
I asked my host if anything has changed with the server, but he says it hasn’t, but did point to an error inthe logs which was:

[18-Dec-2015 09:57:37 UTC] PHP Notice: Undefined index: in /home/nutechtoyz/public_html/newstore/wp-content/themes/woopress/framework/theme-functions.php on line 549

Can you tell me what has caused this and how to fix it please?

Kindest Regards

Hylton

#104961 Copied Theme version: 2.7 WooCommerce version: 2.4.12

3 Answers

Jack Richardson

Support staff

December 18, 2015 at 14:46

Hello,

Try to disable all 3rd-party plugins and check Cart after that.
If the issue still persists please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#104982 Copied

hylt

Participant

December 21, 2015 at 12:09

Hi Jack,

OK, have tried deactivating plugins but made no difference. Still can’t add anything to the cart unless the user is logged in, which isn’t what we want.

I’ve included the details you requested in the private content.

Please, contact administrator
for this information.

#105243 Copied

Eva Kemp

Support staff

December 21, 2015 at 14:47

Hello,

You need update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/
Also update all required plugins.

Regards,
Eva Kemp.

#105265 Copied
Tagged: best selling, cart, stopped, themes, woocommerce, working
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