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Theme update - by plandman72 - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: plandman72
    plandman72
    Participant
    December 21, 2015 at 21:29

    Hello,

    My theme is not loading since the 4.4 update?

    #105356 Copied
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 22, 2015 at 08:46

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #105384 Copied
    Avatar: plandman72
    plandman72
    Participant
    December 22, 2015 at 23:56

    Hi Robert,
    Thanks for your reply, please see below.

    Please, contact administrator
    for this information.
    #105499 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 23, 2015 at 10:33

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Best regards,
    Jack Richardson.

    #105553 Copied
    Avatar: plandman72
    plandman72
    Participant
    December 30, 2015 at 01:50

    It should be sorted, please see below.

    Please, contact administrator
    for this information.
    #106240 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 30, 2015 at 08:59

    Hello,

    The issue has been fixed.
    Please check your site now.

    Best regards,
    Jack Richardson.

    #106258 Copied
    Avatar: plandman72
    plandman72
    Participant
    December 30, 2015 at 22:50

    Thanks Jack! Appreciate your help!

    #106358 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 31, 2015 at 18:02

    Hello,

    You are welcome.

    Best regards,
    Jack Richardson.

    #106389 Copied
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