Return to previous page

Missing Category Sidebars on 2.0 Update?

This topic has 9 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Olga Barlow

brianscwhitaker

Participant

April 9, 2014 at 18:37

We have been configuring our site…and I had made child theme updates, but then moved on to update the theme to the latest version and the collection/category sidebar area was removed. Any ideas?

Please, contact administrator
for this information.

#1076 Copied

8 Answers

Brian Johnson

Member

April 10, 2014 at 09:05

Hello,

Please, provide us access to your WP admin panel in Private Content, we’ll check it.

#1084 Copied

brianscwhitaker

Participant

April 10, 2014 at 10:54

Below. Thanks!

login page –

Please, contact administrator
for this information.

#1089 Copied

Olga Barlow

Support staff

April 12, 2014 at 08:30

Hello,
Problem with sidebar is caused by your customization archive-products.php. If you just want to change sidebar position you can do it in Theme Options > Product Page Layout > Layout (Sidebar position), you don’t need to edit .php file!

Regards

#1134 Copied

brianscwhitaker

Participant

April 14, 2014 at 12:11

I have the left sidebar chosen in WP and this is what I’m seeing.

Please, contact administrator
for this information.

#1203 Copied

Olga Barlow

Support staff

April 15, 2014 at 09:15

Hello,
You have made changes in archive-product.php that caused this problem. Please, delete this file from child theme and you’ll see.

Regards

#1237 Copied

brianscwhitaker

Participant

April 15, 2014 at 16:57

Not sure that this is right, Can you see this note from my dev?

That’s not working for me. I just deleted the child theme’s archive-product.php file (which defaults back to the Legenda theme archive-product.php) and the issue persists. I’m not sure that he’s right, since those category pages were working fine until I upgraded Legenda.

Can you please help me with this?

Feel free to call me or chat me.

Thanks.

#1270 Copied

Olga Barlow

Support staff

April 16, 2014 at 08:13

Hello,
If you log in and go to Appearance > Editor you’ll see list of files of your child theme. And I can see archive-product.php there, it means that this file is still present in your child theme. If you want I can replace existing code by default code and you’ll see – everything works fine with original theme code. The changes were made there, but additional customization is not part of our support, so you should check by yourself which changes caused problem.

Regards

#1293 Copied

Olga Barlow

Support staff

April 23, 2014 at 20:43

Hello,
Fixed. Check, please.

Regards,
Olga Barlow

#1912 Copied
Viewing 9 results - 1 through 9 (of 9 total)