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Product image missing - by JosVelasco - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: JosVelasco
    JosVelasco
    Participant
    February 4, 2016 at 05:51

    Hello,

    Since latest update I cannot set my main product image, there is no field to set it.

    I saw Classico is not compatible with the latest version of WooCommerce or WordPress, so I rolled back. Could you check what I’m doing wrong?

    Greetings

    Please, contact administrator
    for this information.
    #111547 Copied Theme version: 1.5 WooCommerce version: 2.5.0
    4 Answers
    Avatar: JosVelasco
    JosVelasco
    Participant
    February 4, 2016 at 06:10

    In my credentials: It is SFTP not FTP.

    Edit 2: I made a full db and files backup, please do as you need to enable the product image box in backend. P.S. If I switch to a default theme it works.

    #111548 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 4, 2016 at 08:09

    Hello,

    I’ve activated all required plugins and featured image section is shown:
    http://storage7.static.itmages.com/i/16/0204/h_1454569717_6257946_441a10ae77.png

    Please check now.

    Best regards,
    Jack Richardson.

    #111550 Copied
    Avatar: JosVelasco
    JosVelasco
    Participant
    February 5, 2016 at 01:22

    Thank you! It works again 🙂

    #111731 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 5, 2016 at 09:57

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #111773 Copied
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