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Classico theme slider not displaying in chrome

This topic has 27 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

ivava

Participant

February 11, 2016 at 23:40

Hi there,

I have problem with the home page not displaying in chrome properly the master slider is not showing up and in social login I have woocomerce icon.

Many Thanks,

Iva

Please, contact administrator
for this information.

#112727 Copied Theme version: Classico Wordpress Theme

26 Answers

Eva Kemp

Support staff

February 12, 2016 at 08:57

Hello,

Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#112750 Copied

ivava

Participant

February 16, 2016 at 17:32

Hi thank you ,
I have done that but just need to update woocommerce child theme files …how can I do that, please?

I get this message in wordpress backend:
Your theme (Classico Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

#113321 Copied

ivava

Participant

February 16, 2016 at 17:46

Also if I’m logout the slider on home page doesn’t show up in google chrome.

Many thanks
Iva

#113327 Copied

Eva Kemp

Support staff

February 16, 2016 at 18:04

Hello,

You shouldn’t worry about those notices. They won’t affect your site at all. We edited Woocommerce files in wp-content/themes/classico/woocommerce directory and old version may be written in those files. But, please don’t worry, as the original version is written in wp-content/plugins/woocommerce/templates directory.
So you can hide this message or you can fix it by editing the files in wp-content/themes/classico/woocommerce directory and change the version to the current Woocommerce version that you’re using.

As I see you haven’t updated all required plugins. Download the latest versions here https://www.8theme.com/download-plugins/ and upload via FTP to wp-content/plugins directory.

Regards,
Eva Kemp.

#113336 Copied

ivava

Participant

February 16, 2016 at 18:41

Hi Eva,

I did but it didnt overwite in wordpress some how??! ://I did it through out FTP to wp-content/plugins. I have multisite if that has any issue I didn’t know of :// I tried to uplodaded the new versions three times via ftp and still is not changing in wordpress :////

#113347 Copied

Eva Kemp

Support staff

February 16, 2016 at 18:49

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#113352 Copied

ivava

Participant

February 16, 2016 at 18:57

I think I managed to update all plugins, but still the issue with the slider hasn’t gone, it’s still not displaying on home page in chrome.

Thank you

Iva

#113356 Copied

Eva Kemp

Support staff

February 16, 2016 at 19:15

Hello,

Please clear browser cache and check the site again.

Regards,
Eva Kemp.

#113358 Copied

ivava

Participant

February 17, 2016 at 13:20

Hi Eva,

thank you very much!
Also I have one more problem, on my account page I have funny icon above RECENT ORDERS … looks like it’s woocommerce icon , how can I get rid of it please.

Thank you,

Iva

#113464 Copied

Eva Kemp

Support staff

February 17, 2016 at 15:04

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#113476 Copied

ivava

Participant

February 17, 2016 at 19:30

Thank you , also would like to ask about metadata and keywords in content if using the grid builder.

Thank you,

Iva

Please, contact administrator
for this information.

#113548 Copied

Eva Kemp

Support staff

February 17, 2016 at 19:46

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#113552 Copied

ivava

Participant

February 17, 2016 at 20:40

Oh ok sorry..

Please, contact administrator
for this information.

#113558 Copied

Eva Kemp

Support staff

February 18, 2016 at 09:37

Hello,

The issue has been fixed.
Please check My Account page now.

Regards,
Eva Kemp.

#113618 Copied

ivava

Participant

February 18, 2016 at 14:01

Thank you very much, also would you advice me hoe can I add keywords into my home page …text. i’m trying to use Yoast SEO, but is there a way to add keywords into content?

Thank you,

Iva

#113681 Copied

Eva Kemp

Support staff

February 18, 2016 at 14:50

Hello,

You can refer to these articles:
https://www.wordpress-web-designer-raleigh.com/seo/9-places-to-insert-keywords-on-your-website/
http://smallbusiness.chron.com/put-keywords-wordpress-68969.html

Regards,
Eva Kemp.

#113685 Copied

ivava

Participant

February 21, 2016 at 12:19

Thank you very much!

Can you please also help me with the translation of Search Modal ? Where can I translate it …like type here…and no products were found..into Czech lang.

Many thanks again,

Iva

#114082 Copied

Eva Kemp

Support staff

February 22, 2016 at 10:59

Hello,

You need translate the words in .po file as described in the documentation:
https://www.8theme.com/classico-theme-documentation/ (10.1. Base theme translation).

Regards,
Eva Kemp.

#114147 Copied

ivava

Participant

February 22, 2016 at 14:00

Thank you I did but I cant find any string to the search module, inside ( type here…) I think its in some code php or something I tried to search for it everywhere in files search.php formsearch.php to change it but could not see it, as it is not in the theme .po file either its just the search module whats seems to be missing in .po theme file…?

Many Thx again

All my best

Iva

#114197 Copied

Jack Richardson

Support staff

February 22, 2016 at 15:42

Hello,

Some strings in your .po file aren’t translated:
http://storage6.static.itmages.com/i/16/0222/h_1456152138_3131797_48081619f4.png
Please check cs_CZ.po in the directory wp-content/themes/classico/languages.

Best regards,
Jack Richardson.

#114227 Copied

ivava

Participant

February 22, 2016 at 20:32

Hi Eva,
Also want to ask if modal box works in static block, for me it doesnt , looks like it doesnt pop up in footer. Is it possible to have it in footer?

Iva

#114301 Copied

Jack Richardson

Support staff

February 23, 2016 at 08:40

Hello,

I don’t see modal box element in your static block, you added only Text blocks.
Please clarify your issue with more details.

Best regards,
Jack Richardson.

#114330 Copied

ivava

Participant

February 23, 2016 at 14:01

Hi thank you very much I was fixing the wrong po. file !!!!!://. So sorry !!
The modal is now in the static block called footer it is the British flag on right.
I noticed that it only works once on content but not on static block or on top bar.

Many many thanks again,

All my best

Iva

#114401 Copied

Eva Kemp

Support staff

February 23, 2016 at 15:10

Hello,

Please take our apologies, but this is a theme bug and we’ve forwarded it to our developers.
It will be fixed in the next theme update.

Regards,
Eva Kemp.

#114413 Copied

ivava

Participant

February 23, 2016 at 16:04

Thank you.

Iva

#114428 Copied

Eva Kemp

Support staff

February 23, 2016 at 18:14

Hello,

Thank you for your understanding.

Regards,
Eva Kemp.

#114458 Copied
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