Conflict with product add ons plugin - by hscoms

This topic has 2 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

  • Avatar: hscoms
    hscoms
    Participant
    February 16, 2016 at 05:00

    Hi there, our website is using the royal theme and we also have the plugin “product addons” by woo themes which is conflicting with the royal theme. After some digging we found the conflict is in the file located at: themes > royal > js > head.js in particular with the last function “QueryLoader v2”. We commented it out and the plug in started working however the images of the product scroller on the product detail page went all over the place as the commented out code affect the scroller as well. We don’t have experience with js code to find out where in this function the conflict is generated. Could you please assist us to fix this?

    Thanks a lot.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 16, 2016 at 09:16

    Hello,

    This requires additional customization in the files to fix the compatibility. Please contact us via this form https://www.8theme.com/contact-us/ for more details.

    Thank you.
    Best regards,
    Jack Richardson.

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