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Trouble with Name Your Price Products - by kyle@babytalkco.com

This topic has 7 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

kyle@babytalkco.com

Participant

February 16, 2016 at 21:27

Hello –

I have the Name your Price (NYP), Woothemes plugin and have two products that use the NYP function a Gift Certificate (https://babytalkco.com/beta/give-a-gift/) and an Invoice Payment Page (https://babytalkco.com/beta/make-a-payment/). Whenever a gift certificate is added to the cart, nothing is really added to the cart and no items appear. When an invoice is submitted, the price chosen for the payment reverts to zero once the payment is added to the cart. I opened a ticket with WooThemes support and they narrowed it down to an issue with the woocommerce templates in Classico and said to contact you for support. I did install WooThemes free Storefront theme and once activated the functionality returns. Log in credentials are provided in the private section.

#113374 Copied Theme version: 1.5

6 Answers

kyle@babytalkco.com

Participant

February 16, 2016 at 21:28

Sorry – Credentials Below

Please, contact administrator
for this information.

#113375 Copied Theme version: 1.5 WooCommerce version: 2.5.2

Eva Kemp

Support staff

February 17, 2016 at 09:04

Hello,

The credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#113410 Copied

kyle@babytalkco.com

Participant

February 17, 2016 at 15:14

Credentials Below

Please, contact administrator
for this information.

#113481 Copied

Eva Kemp

Support staff

February 17, 2016 at 15:50

Hello,

The conflict was related to Ajax “Add to Cart” option, I’ve disabled it in Theme Options > E-Commerce > Single Product Page. Please clear browser cache and check pages now.

Regards,
Eva Kemp.

#113504 Copied

kyle@babytalkco.com

Participant

February 17, 2016 at 16:40

Everything appears functional, Thanks!

#113515 Copied

Eva Kemp

Support staff

February 17, 2016 at 16:46

Hello,

You’re welcome.

Regards,
Eva Kemp.

#113518 Copied
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