Visual Composer Update - by Surgeprotector

This topic has 10 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: Surgeprotector
    Surgeprotector
    Participant
    July 31, 2014 at 18:27

    I am being asked to update the WPBakery plugin (Visual Composer) but there doesn’t seem to be a way to do it through CodeCanyon with out purchasing it. How do i update this?

    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 1, 2014 at 07:20

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: TheBarfly
    TheBarfly
    Participant
    August 17, 2014 at 09:29

    I seem to have the same problem.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2014 at 15:15

    Hello @TheBarfly,

    As I see you have VC version 4.3.1. This is the latest version we have for now. If you need 4.3.2 version you have to buy license yourself or wait for our new theme release where it will be updated.

    Regards,
    Eva Kemp.

    Avatar: Surgeprotector
    Surgeprotector
    Participant
    August 21, 2014 at 16:08

    Just saw that you responded, i never received notification. Here is the info requested:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 17:15

    Hello @Surgeprotector,

    I’ve updated VC plugin. Please check it. Also the login details to wp-admin panel aren’t working. Please check them.

    Regards,
    Eva Kemp.

    Avatar: Surgeprotector
    Surgeprotector
    Participant
    August 21, 2014 at 18:34

    I fixed the login details issue, same user and password as before. Thank you for updating the VC plugin but how would i do it myself in the future? Do i have to ask here every time it needs an update?

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 18:45

    Hello @Surgeprotector,

    Yes, unfortunately you have to ask us for the update of VC plugin or buy the license yourself.

    Regards,
    Eva Kemp.

    Avatar: Surgeprotector
    Surgeprotector
    Participant
    August 21, 2014 at 21:30

    Well, i saw that you went in and updated the plugin and the update notification went away but now its back.

    There is a new version of WPBakery Visual Composer available. View version 4.3.3 details. Download new version from CodeCanyon.

    Avatar: Eva
    Eva Kemp
    Support staff
    August 21, 2014 at 21:57

    Sorry, but unfortunately we don’t have 4.3.3 version for now.
    Thank you for understanding.

    Regards,
    Eva Kemp.

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