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Double Carts & Check Out Forms – Woocommerce

This topic has 12 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

mrmaroo

Participant

March 15, 2016 at 13:54

Hi Eight Theme

Please can you help me with the issue of the woocommerce carts & checkout pages doubling up on your theme, it seems to be a common issue in the forums. This only happened when I updated my Royal Theme to 2.6. I have read through other users posts and added the discussed code to the CSS and Cart PHP and I still cannot get rid of the issue. Please see details below:

Thank you in advance I appreciate your patience

Please, contact administrator
for this information.

#117498 Copied Theme version: 2.6 WooCommerce version: 2.5.5

11 Answers

Robert Hall

Support staff

March 15, 2016 at 14:01

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall

#117500 Copied

mrmaroo

Participant

March 17, 2016 at 16:35

Hi Robert Hall

Thanks for the reply

Please see login details below:

Please, contact administrator
for this information.

#117868 Copied Theme version: Royal 2.6 WooCommerce version: 2.5.5

Jack Richardson

Support staff

March 17, 2016 at 17:47

Hello,

We can’t access cpanel getting this error http://storage6.static.itmages.com/i/16/0317/h_1458233181_8369424_a80dfaecf6.png .
Try to delete “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the theme package. Then check your site.

Best regards,
Jack Richardson.

#117883 Copied

mrmaroo

Participant

March 18, 2016 at 11:03

Hi Jack

Thanks for your reply

as to your instruction i deleted the files and copied the woocommerce files across from woocommerce plugins and tried the cart again. Unfortunately No change the cart and booking forms still doubled up (lost my styling too)

Please send me your IP address ASAP and I will put you on the white-list

Thanks

Peter

#117973 Copied Theme version: Royal 2.6 WooCommerce version: WooCommerce: 2.5.5

Jack Richardson

Support staff

March 18, 2016 at 11:24

Hello,

Please create FTP account for us and provide the credentials in private content.

Thank you.

Best regards,
Jack Richardson.

#117977 Copied

mrmaroo

Participant

March 18, 2016 at 13:19

Thanks

Please see below:

Peter

Please, contact administrator
for this information.

#117996 Copied

Jack Richardson

Support staff

March 18, 2016 at 13:27

Hello,

You created empty FTP account for us. Please give us access to the site files.

Thank you.

Best regards,
Jack Richardson.

#118002 Copied

mrmaroo

Participant

March 18, 2016 at 14:11

Hi Jack

Apologies

Please see below

Please, contact administrator
for this information.

#118010 Copied

Jack Richardson

Support staff

March 18, 2016 at 15:25

Hello,

I’ve commented the code in child style.css and in Global Custom CSS section:
.cart-collaterals .cart_totals {display: none !important;}
Also I’ve recreated Checkout page.
Please clear browser cache and check your site now.

Best regards,
Jack Richardson.

#118022 Copied

mrmaroo

Participant

March 18, 2016 at 15:34

Thank you Jack

Awesome!

Peter

#118026 Copied

Jack Richardson

Support staff

March 18, 2016 at 16:57

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#118035 Copied
Tagged: best selling, check out forms, double carts, shopping cart, themes, woocommerce
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Double Carts & Check Out Forms – Woocommerce

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