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Ultimate addons for Visual Composer problem and demo data import issue

This topic has 10 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

sumit01

Participant

April 1, 2016 at 17:52

Dear Sir,
1. When I am installing required plugins I am facing a problem with Ultimate addons for Visual Composer plugins while i activate it WordPress Admin panel stop working and blank page comes. on deactivating things works fine
2. When i am importing demo base content I am not finding any page creation or demo data

#119739 Copied Theme version: Version: 2.6 WooCommerce version: Version: 2.5.5

9 Answers

Eva Kemp

Support staff

April 1, 2016 at 18:24

Hello,

1. Please ask your hosting provider support to increase memory_limit value and activate the plugin then.

2. Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#119751 Copied

sumit01

Participant

April 1, 2016 at 19:20

Dear Sir I’ve increased the memory limit

Please, contact administrator
for this information.

#119765 Copied Theme version: Version: 2.6 WooCommerce version: Version: 2.5.5

Eva Kemp

Support staff

April 1, 2016 at 19:26

Hello,

We can’t access your cpanel as additional authorization is required http://storage3.static.itmages.com/i/16/0401/h_1459535124_3580171_9c64cfcaf6.png .
Please provide us with credentials for it too.

Regards,
Eva Kemp.

#119767 Copied

sumit01

Participant

April 1, 2016 at 19:34

Check this password sir

Please, contact administrator
for this information.

#119769 Copied

Eva Kemp

Support staff

April 1, 2016 at 19:49

Hello,

Unfortunately plugin can’t be activated because of the error:
Fatal error: Unfortunately, plugin could not be activated. Not enough memory available.

Please ask your hosting provider to increase memory_limit value on a server, also increase post_max_size and upload_max_filesize values. After that try to install demo data and activate the plugin.

Regards,
Eva Kemp.

#119770 Copied

sumit01

Participant

April 4, 2016 at 07:29

Dear Sir/Madam,

I’ve disabled plugins one by and then try the thing then i found that
WooCommerce: Version: 2.5.5 is causing the problem in importing data and other things. Now i want woocommerce to be installed is there any version of woocommerce that is supported by Royal Theme

#119828 Copied

Jack Richardson

Support staff

April 4, 2016 at 09:21

Hello,

Woocommerce 2.5.5 version is supported by Royal theme.
Please specify what you tried to import and we’ll check it.

Best regards,
Jack Richardson.

#119871 Copied

sumit01

Participant

April 4, 2016 at 12:26

Dear Sir,
I want to import demo data for the ecommerce default theme. for the website mentioned above

#119921 Copied

Jack Richardson

Support staff

April 4, 2016 at 13:45

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 91226112 bytes exhausted

At first you need to contact your hosting provider support and ask them to increase memory limit value.
After it’s done try to activate the Woocommerce plugin and install demo data.

Best regards,
Jack Richardson.

#119942 Copied
Tagged: addons, demo data import, issue, problem, ultimate, visual composer, woocommerce, wordpress themes
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