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Revolution Slider – Demo Content Error

This topic has 4 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

SqueakDesign

Participant

April 9, 2016 at 03:29
Hi,

I am getting the following error when I try and install the demo content
```
importing slider settings and data...

Error: Could not create directory.

Go Back
```
Is someone able to help?

Also is there a way to activate the plugin so you can use the revolution slider templates?

Thanks,

Pippa
#120582 Copied
3 Answers

Jack Richardson

Support staff

April 9, 2016 at 07:23

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Best regards,
Jack Richardson.

#120590 Copied

SqueakDesign

Participant

April 11, 2016 at 00:10

Hi Jack,

The website infrastructure is based on AWS, I can give you access to that.

Will that help?

Let me know,

Pippa

#120673 Copied

Eva Kemp

Support staff

April 11, 2016 at 08:27

Hello,

The problem is related to permissions on your server.
Please read this article https://wordpress.org/support/topic/failed-update-wp-core-from-dashboard-could-not-create-directory and change permissions for wp-content directory to 777.

Regards,
Eva Kemp.

#120691 Copied
Tagged: demo content error, fix error, revolution slider, seo friendly, woocommerce, wordpress themes
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