Image not displaying on mobile device - by ivava

This topic has 7 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: ivava
    ivava
    Participant
    April 21, 2016 at 19:36

    HI there,

    I have a problem with this image not able to display on mobile devices …http://kajatheone.com/shop/olivia-pavi-perly/

    Could you help me please?

    Many thanks

    Iva

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: ivava
    ivava
    Participant
    April 21, 2016 at 23:54

    Also would like to ask please for shop side bar It is not displaying as I had the width adjusted..could you please help me with that too..?

    Thank you so much

    Iva

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 22, 2016 at 13:08

    Hello,

    As I see the image is shown on mobile:
    http://storage1.static.itmages.com/i/16/0422/h_1461326563_8156703_ff31b0c0b2.png

    What mobile device are you checking in?

    I’ve disabled Full width option in Theme Options > E-Commerce > Products Page Layout and now sidebar is shown on Shop page.
    Please check.

    Best regards,
    Jack Richardson.

    Avatar: ivava
    ivava
    Participant
    April 24, 2016 at 19:12

    Ok thank you very much it is not showing on iphone ..:// Don’t understand why..

    And also I would like to ask ..I have changed the padding of the columns so the shop images appear a bit bigger…but now on mobile every time I use the pagination in the shop in order to go to the next page the page zooms in a bit ..basically doesn’t stay still as it should …:/

    many many thanks highly appreciate this !!!

    Iva

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2016 at 12:13

    Hello,

    The problem with image display may be related to special symbol in the image name paví-perly.jpg. Try to rename the image with latin characters only.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    April 25, 2016 at 16:50

    Yes that was it.

    Thank you !!

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2016 at 17:01

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘image not displaying on mobile device’' has been successfully resolved, and the topic is now closed for further responses

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