Unable to edit anything with Visual Composer.

This topic has 8 replies, 3 voices, and was last updated 10 years, 3 months ago ago by Robert Hall

  • Avatar: fredwerk
    fredwerk
    Participant
    August 14, 2014 at 18:37

    Hi,

    In regards to this domain http://www.asascharity.org

    I am trying to edit Static Blocks with Visual Composer, and if I want to add element, text block, etc… the buttons are not responsive.

    I reviewed all my plugins for conflict and all are fine. The setup on this domain is the same than on another domain, with same plugins, and all is updated to Legenda 2.3 – It works fine on the other domain.

    What could be the issue?

    Thanks for checking,

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 14, 2014 at 19:15

    Hello,

    Please provide us with wp-admin panel credentials for that domain.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: fredwerk
    fredwerk
    Participant
    August 14, 2014 at 19:17

    Sure.

    Many thanks,

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 14, 2014 at 21:05

    I’ve just created Test static block and Visual Composer elements have been added successfully. Please check this page: http://www.asascharity.org/staticblocks/test/
    Try to clear your browser cache or check it with some other browser.

    Regards,
    Eva Kemp.

    Avatar: fredwerk
    fredwerk
    Participant
    August 14, 2014 at 22:59

    Hi,

    I am still unable to do so.

    However it is fine on other sites. very strange.

    I tried on latest Chrome beta, Firefox beta and Safari, all same issue.

    Avatar: fredwerk
    fredwerk
    Participant
    August 14, 2014 at 23:20

    And I did clear browser cache, cleared Google PageSpeed cache, and restarted my computer. I tried under Windows 8 and Mac OS X.

    Avatar: fredwerk
    fredwerk
    Participant
    August 14, 2014 at 23:48

    Suddenly all is sorted out now! Maybe PageSpeed took time to clear cache.

    Thanks again for your help 🙂

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 15, 2014 at 06:08

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

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