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Single Product page NOT showing Help? - by HLB2013

This topic has 6 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: HLB2013
    HLB2013
    Participant
    August 16, 2014 at 23:15

    My single product page is not working, there is nothing but a blank page!!

    I updated and everything has gone wrong.

    Please help

    #12731 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 16, 2014 at 23:47

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #12738 Copied
    Avatar: HLB2013
    HLB2013
    Participant
    August 17, 2014 at 12:46

    Info below

    Please, contact administrator
    for this information.
    #12748 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2014 at 16:16

    Hello,

    Seems there is some problem with Woocommerce plugin.
    Have you made any changes in the files?
    We recommend you to reinstall the theme and Woocommerce plugin:
    https://www.8theme.com/demo/docs/legenda/index.html#!/installation

    Please note Woocommerce plugin must be installed before the theme installation.

    Regards,
    Eva Kemp.

    #12751 Copied
    Avatar: HLB2013
    HLB2013
    Participant
    August 17, 2014 at 17:39

    Hi, i havent changed any files but i will reinstall now and see if this changes anything.

    I shall let you know

    Hay

    #12760 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 17, 2014 at 21:12

    Ok. Let us know if further assistance is required.

    Regards,
    Eva Kemp.

    #12765 Copied
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