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Visual Compose : Frontend Display Corrupted Even BAckend Editor Was Proper

This topic has 14 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

sunwaybhd

Participant

June 8, 2016 at 07:36

Page which have 1 row and 3 columns set from backend editor, but the display in the frontend was terrible. Please advice. I did ask Visual Composer author and ther reply as below

The issue is because there is a Visual Composer related code present in your theme added by the theme author. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

#128806 Copied

13 Answers

Eva Kemp

Support staff

June 8, 2016 at 10:24

Hello,

Please show a page where the issue persists (specify what row you’re talking about) and provide FTP/WP admin credentials in Private Content.

Regards,
Eva Kemp.

#128847 Copied

sunwaybhd

Participant

June 9, 2016 at 03:31

Replied in private content

Please, contact administrator
for this information.

#128972 Copied

Eva Kemp

Support staff

June 9, 2016 at 08:48

Hello,

Please give us full permissions to wp-admin panel to be able to view all settings.
Also provide FTP credentials.

Regards,
Eva Kemp.

#128997 Copied

sunwaybhd

Participant

June 21, 2016 at 05:19

Replied as below

Please, contact administrator
for this information.

#130337 Copied

Jack Richardson

Support staff

June 21, 2016 at 08:46

Hello,

IP address has been sent to your mail.
Please check.

Best regards,
Jack Richardson.

#130360 Copied

sunwaybhd

Participant

June 24, 2016 at 05:04

Replied below in private

Please, contact administrator
for this information.

#130914 Copied

Eva Kemp

Support staff

June 24, 2016 at 09:31

Hello,

Still we can’t view all settings in WP admin panel. Please give us administrator rights. Also we can’t access the files via FTP, there are only 2 folders “sunwayweb” and “aspnet_client”, the “sunwayweb” folder can’t be opened because of the notice “550 Access is denied.”.

So please open accesses for us.

Regards,
Eva Kemp.

#130944 Copied

sunwaybhd

Participant

June 28, 2016 at 05:37

Hi. Given full access for the administration panel.

Please, contact administrator
for this information.

#131338 Copied

Eva Kemp

Support staff

June 28, 2016 at 10:48

Hello,

Thank you for the access.
The problem was you closed some <div> in wrong place in your text content.
I’ve edited it.
Clear browser cache and check the page now.

Regards,
Eva Kemp.

#131390 Copied

sunwaybhd

Participant

July 1, 2016 at 09:44

is it from code level or from the wp-admin visual composer?

#132074 Copied

Eva Kemp

Support staff

July 1, 2016 at 10:27

Hello,

The <div> was added in Visual Composer editor in Text element.

Regards,
Eva Kemp.

#132085 Copied

sunwaybhd

Participant

July 12, 2016 at 02:15

Thanks Eva. =D

#133252 Copied

Eva Kemp

Support staff

July 12, 2016 at 08:50

Hello,

You’re welcome.

Regards,
Eva Kemp.

#133265 Copied
Tagged: corrupted, editor, frontend, themes, visual compose, woocommerce, wordpress
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Visual Compose : Frontend Display Corrupted Even BAckend Editor Was Proper

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