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Parallax bug - by lucio - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 10 years, 3 months ago ago by Robert Hall

lucio

Participant

August 18, 2014 at 19:02

Hi,
why does the parallax behave so badly on IOS mobile devices??

I applied the css I found in

https://www.8theme.com/topic/parallax-responsive-problem-on-mobile-device/

but nothing happened… Do you have a fix or are you working on one???

Please inform. Thanks

#12916 Copied

11 Answers

Eva Kemp

Support staff

August 18, 2014 at 21:09

Hello,

Could you please describe your problem with more details? What issue are you experiencing?
Please provide us with the link to your site and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#12926 Copied

lucio

Participant

August 20, 2014 at 18:02

Well, I dont understand why, the parallax image has a padding on left of the image… See here (on IOS devices) …

#13113 Copied

Jack Richardson

Support staff

August 20, 2014 at 18:10

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Jack Richardson

#13114 Copied

lucio

Participant

August 20, 2014 at 18:23

here you have it…

Please, contact administrator
for this information.

#13117 Copied

Jack Richardson

Support staff

August 20, 2014 at 18:26

Hello,

We’re unable to log in. Please check provided credentials.

Regards,
Jack Richardson

#13118 Copied

lucio

Participant

August 20, 2014 at 18:28

I do not understand cause I get in all right… Try again

#13119 Copied

Jack Richardson

Support staff

August 20, 2014 at 18:35

Hello,

Unfortunately we’re still unable to log in.

Regards,
Jack Richardson

#13120 Copied

lucio

Participant

August 20, 2014 at 18:38

Try now.

#13121 Copied
Jack Richardson

Support staff

August 20, 2014 at 18:46
Hello,

Without any luck!
Please try then add the following chunk of code into the custom.css:
```
.content.span12 .et_section {
position: relative !important;
}
```
Regards,
Jack Richardson
#13122 Copied
lucio

Participant

August 20, 2014 at 18:56

Now look at this, please

Please, contact administrator
for this information.

#13123 Copied

Robert Hall

Support staff

August 21, 2014 at 06:41

Hello,

You must provide us with wp-admin and FTP credentials in Private Content as well, because we will not be able to properly check what is the problem.

Regards,
Robert Hall.

#13142 Copied
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