This topic has 40 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp
Hi, I’ve installed eu vat number plugin and have a problem in checkout, check image:
https://www.dropbox.com/s/bd7yj1clwrcytfq/eu.png?dl=0
Can you send me information how to customize it?
Thank you.
Hello,
Please provide us with link to the checkout page.
Regards,
Jack Richardson
Below link to shop.
Hello,
Could you please provide us with wp-admin and FTP credentials in Private Content as well?
Regards,
Jack Richardson
Below all data:
thank you
Hello,
I’ve made some changes! Please check it now.
Regards,
Jack Richardson
Great, Thank you very much:)
maybe you can help me with register page too.
I have a error: …wp-content/themes/idstore/code/inc/really-simple-captcha/really-simple-captcha.php on line 126
and last change, I don’t know hot to customize reports for vendor:
Hello,
On your server isn’t installed GD and FreeType libraries. You should contact your hosting provider concerning their installation.
Regards,
Jack Richardson
I’ve customized your Reports table.
Please check it now!
Regards,
Jack Richardson
wow, thank you. I just build apache on serwer with free type. Is that help with captcha?
I see that register work now, but how can I add subscribe to newsletter in this area? Like on sign in page?
Hello,
Register page uses custom template, that’s why it is impossible to add your custom content to register page via Administration Panel. If you have required skills you can edit idstore/et-registration.php file.
Regards,
Jack Richardson
ok, thank you very much for your support. Good work.
You’re welcome!
Regards,
Jack Richardson
Hi, can you help me? Some of my products show only blank page.
Hello,
I’ve checked the link http://cgaxis.com/blog/product/cgaxis-models-volume-34/
And it’s work well. Look at screenshot, please: http://prntscr.com/4h8hdq
Regards,
Robert Hall.
yes, today some products works, but not all, please check this: http://cgaxis.com/blog/product/bundle-flowers-plants-2/, if showing that is to large image and when I will refresh show only blank page.
Thanks
I’ve refresh five times, and the page is always loaded nice.
Look:http://prntscr.com/4h8iyg
Try to update your browser and clean cache.
Regards,
Robert Hall.
I’ve cleared cache, checked on 2 browsers and on my phone, once time is showing product like this: http://awesomescreenshot.com/0003dzc5a2 , next time is blank page. Some other products is blank too, please check on some products from category collections for example nad check again. Thank you very much.
please check how looks all product page: http://awesomescreenshot.com/0933dzsc93
releted products and something on the top. What is wrong??
please let me know if you are doing something???
Hello,
We’re sorry, but we can’t reproduce the same issue as you does. In Chrome console there are some errors. Perhaps the problem is caused by the script that is missing.
Also please try to disable 3rd-party plugins one by one to find out if they are causing the issue as well.
Thank you.
Regards,
Eva Kemp.
Hi once again,
can you help me with plugin points & rewards. When I apply points in my cart I have something like this:
http://prntscr.com/4kth7d
that should be only test: Points redemption
Thank You
Hello,
As this plugin is related to Woocommerce we recommend you to contact their support team.
Thank you for understanding.
Regards,
Eva Kemp.
That is docs for this plugin: “The earn/redeem messages on the cart & checkout page are styled using the .woocommerce-info class — your theme should style these automatically.”
On other theme there is no problem.
Hello,
We’ve made some modifications.
Please check your site now.
Regards,
Eva Kemp.
Thank you, can you check what it wrong with my comments. I can’t see any comments on blog and option with review products only after purchase.
Thanks
Hello,
You’re welcome.
As I see there are comments on blog page and are visible after some posts:
For example, check this post http://cgaxis.com/round-brown-sunshade-umbrella-for-free-cgaxis/
Please clarify your issue with review products.
Thank you.
Regards,
Eva Kemp.
The issue related to '‘EU VAT number in checkout’' has been successfully resolved, and the topic is now closed for further responses