EU VAT number in checkout - by jojson - on WordPress WooCommerce support

This topic has 40 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 10:43

    Hi, I’ve installed eu vat number plugin and have a problem in checkout, check image:
    https://www.dropbox.com/s/bd7yj1clwrcytfq/eu.png?dl=0
    Can you send me information how to customize it?

    Thank you.

    39 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 10:58

    Hello,

    Please provide us with link to the checkout page.

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 11:01

    Below link to shop.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 11:15

    Hello,

    Could you please provide us with wp-admin and FTP credentials in Private Content as well?

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 11:23

    Below all data:

    thank you

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 11:43

    Hello,

    I’ve made some changes! Please check it now.

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 11:44

    Great, Thank you very much:)

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 11:47

    maybe you can help me with register page too.
    I have a error: …wp-content/themes/idstore/code/inc/really-simple-captcha/really-simple-captcha.php on line 126

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 11:50

    and last change, I don’t know hot to customize reports for vendor:

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 12:59

    Hello,

    On your server isn’t installed GD and FreeType libraries. You should contact your hosting provider concerning their installation.

    Regards,
    Jack Richardson

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 13:05

    I’ve customized your Reports table.
    Please check it now!

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 13:35

    wow, thank you. I just build apache on serwer with free type. Is that help with captcha?

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 13:37

    I see that register work now, but how can I add subscribe to newsletter in this area? Like on sign in page?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 14:05

    Hello,

    Register page uses custom template, that’s why it is impossible to add your custom content to register page via Administration Panel. If you have required skills you can edit idstore/et-registration.php file.

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 20, 2014 at 14:09

    ok, thank you very much for your support. Good work.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 20, 2014 at 14:12

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: jojson
    jojson
    Participant
    August 27, 2014 at 22:05

    Hi, can you help me? Some of my products show only blank page.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 28, 2014 at 08:21

    Hello,

    I’ve checked the link http://cgaxis.com/blog/product/cgaxis-models-volume-34/
    And it’s work well. Look at screenshot, please: http://prntscr.com/4h8hdq

    Regards,
    Robert Hall.

    Avatar: jojson
    jojson
    Participant
    August 28, 2014 at 08:26

    yes, today some products works, but not all, please check this: http://cgaxis.com/blog/product/bundle-flowers-plants-2/, if showing that is to large image and when I will refresh show only blank page.
    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 28, 2014 at 08:31

    I’ve refresh five times, and the page is always loaded nice.
    Look:http://prntscr.com/4h8iyg
    Try to update your browser and clean cache.

    Regards,
    Robert Hall.

    Avatar: jojson
    jojson
    Participant
    August 28, 2014 at 08:43

    I’ve cleared cache, checked on 2 browsers and on my phone, once time is showing product like this: http://awesomescreenshot.com/0003dzc5a2 , next time is blank page. Some other products is blank too, please check on some products from category collections for example nad check again. Thank you very much.

    Avatar: jojson
    jojson
    Participant
    August 28, 2014 at 09:33

    please check how looks all product page: http://awesomescreenshot.com/0933dzsc93
    releted products and something on the top. What is wrong??

    Avatar: jojson
    jojson
    Participant
    August 28, 2014 at 11:04

    please let me know if you are doing something???

    Avatar: Eva
    Eva Kemp
    Support staff
    August 28, 2014 at 11:20

    Hello,

    We’re sorry, but we can’t reproduce the same issue as you does. In Chrome console there are some errors. Perhaps the problem is caused by the script that is missing.

    Also please try to disable 3rd-party plugins one by one to find out if they are causing the issue as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 8, 2014 at 11:29

    Hi once again,

    can you help me with plugin points & rewards. When I apply points in my cart I have something like this:
    http://prntscr.com/4kth7d
    that should be only test: Points redemption

    Thank You

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 8, 2014 at 14:19

    Hello,

    As this plugin is related to Woocommerce we recommend you to contact their support team.
    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 8, 2014 at 14:22

    That is docs for this plugin: “The earn/redeem messages on the cart & checkout page are styled using the .woocommerce-info class — your theme should style these automatically.”
    On other theme there is no problem.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2014 at 15:15

    Hello,

    We’ve made some modifications.
    Please check your site now.

    Regards,
    Eva Kemp.

    Avatar: jojson
    jojson
    Participant
    September 9, 2014 at 16:23

    Thank you, can you check what it wrong with my comments. I can’t see any comments on blog and option with review products only after purchase.

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    September 9, 2014 at 20:13

    Hello,

    You’re welcome.

    As I see there are comments on blog page and are visible after some posts:

    For example, check this post http://cgaxis.com/round-brown-sunshade-umbrella-for-free-cgaxis/

    Please clarify your issue with review products.
    Thank you.

    Regards,
    Eva Kemp.

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