This topic has 27 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Robert Hall
HI there
after the last update
It seems like it’s possible to add products to the cart without selecting a Variation.
Please check the issue
Its emergency and not good issue for E-commerce website
Thank you
Hello,
Is it started after woocommerce update?
Regards,
Robert Hall
I really dont know But I discover it after made the theme update
Did you mad any change on the files because the website style changed
Hello,
We didn’t make any changes.
Your WP admin credentials are incorrect. Please provide the correct ones.
Regards,
Eva Kemp.
check bellow
Hey guys its emergency please I need your support ASAP
I’ve disabled the Ajax “Add To Cart” option in Theme Options->Single Product Page. Please check it now.
Regards,
Robert Hall
But we want to keep the Ajax check out
Thank you Sir
Hello,
Sorry for a delay.
Please provide us with correct FTP credentials in Private Content and we’ll try to fix it.
Regards,
Robert Hall
Hi Robert
Please check the details bellow
Thank you
Sorry, but FTP credentials are not correct. Please check them and provide us again.
Regards,
Robert Hall
IT works Just Try the bath
Thank you
We tried them, but still got the following error
Status: Connecting to 174.143.45.110:21…
Status: Connection established, waiting for welcome message…
Response: 530 Login incorrect
Error: Critical error: Could not connect to server
Regards,
Robert Hall
Which country you are connecting from ?
Please Try now
Hello,
Sorry, but we are still getting the error “530 Login incorrect”.
Are you using any Firewall on a server?
What FTP client are you using?
Are there special FTP settings?
Regards,
Eva Kemp.
I just created a new access or you bellow
Im using FalshXP
Just try the new access and update me
Hello,
Again the same error:
530 Login incorrect
Is the host ftp3.ftptoyoursite.com correct or we should use your domain name or server IP address?
Regards,
Eva Kemp.
Please retry with the new access
Thank you
Hello,
Still the same error – “530 Login incorrect”.
We’re using FileZilla FTP client. Are there any special settings, maybe port number?
Regards,
Eva Kemp.
I tried it in Filezella and it works just fine
Please try the port 22 or 21
again it works in filezella too
In case it won’t work what is the option I can do from my end
Any update?
Thank you
We’re still working on your issue. We’ll let you know.
Sorry for the inconvenience.
Regards,
Robert Hall
We’ve uploaded a new etheme.js file in /wp-content/themes/tigicos/js folder. Please check the issue now.
Regards,
Robert Hall
Thank you
You’re welcome!
Regards,
Robert Hall
The issue related to '‘## POSSIBLE TO ADD PRODUCTS TO THE CART WITHOUT SELECTING A VARIATION !!!!’' has been successfully resolved, and the topic is now closed for further responses