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Slow theme - by movileanu - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

movileanu

Participant

June 23, 2016 at 16:38

Hello,

my royal theme site http://www.home-creators.ro is realy realy slow. It takes minutes to charge a page. Please tell me in steps (1,2,3..) what are the required server necessities so that the website will go faster.

I am a little upset about this so i will realy appreciate a strong answer

Thank you

#130873 Copied Theme version: last WooCommerce version: last

5 Answers

Eva Kemp

Support staff

June 23, 2016 at 17:16

Hello,

Server requirements can be found in the documentation:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (“1. 3 Requirements for Royal”)

Also check this test result page http://www.webpagetest.org/result/160623_CJ_XZV/1/details/ , as you can see slow loading is mostly caused by images.

You can speed up the site following the suggestions from these articles:
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/
https://www.inmotionhosting.com/support/website/wordpress/heartbeat-ajax-php-usage#heartbeat-in-action
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website

Regards,
Eva Kemp.

#130875 Copied

movileanu

Participant

June 24, 2016 at 07:40

Can you take care of this and give me an invoice?

daniel.movileanu@cubrain.ro is my email

Thank you

#130920 Copied Theme version: last WooCommerce version: last

Eva Kemp

Support staff

June 24, 2016 at 09:39

Hello,

If you want to get refund you need contact Envato support https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- .

Regards,
Eva Kemp.

#130948 Copied

movileanu

Participant

June 24, 2016 at 10:04

I meant if you can offer me the service and make the my theme/website work faster, and i can pay extra for this service.

Thank you

#130958 Copied

Eva Kemp

Support staff

June 24, 2016 at 10:18

Hello,

Sorry for misunderstanding.
We don’t provide such service.
You can follow the suggestions from the articles mentioned in the previous post.

Regards,
Eva Kemp.

#130961 Copied
Tagged: responsive, seo friendly, slow, templates, theme, woocommerce, wordpress
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