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404 OOPS! PAGE NOT FOUND after install any demo theme

This topic has 81 replies, 5 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

tommytai

Participant

July 4, 2016 at 07:25

1) i have no problem to install base demo content but when i install a specific demo theme, “404 OOPS! PAGE NOT FOUND” is appeared on the homepage. i wish to install animal theme from woopress. can you help me to install it?

2) no content types in my Visual Composer Settings. what should i do?

Thanks Team

Please, contact administrator
for this information.

#132303 Copied Theme version: 4.5.3 WooCommerce version: 2.6.2

80 Answers

Eva Kemp

Support staff

July 4, 2016 at 08:02

Hello,

1. I’ve installed Animals template. Please check your site now.
Also you need remove”woocommerce” folder in the directory wp-content/themes/woopress and upload it from the theme package.

2. Go to wp-admin > Visual Composer > Role Manager > Post Types > select “Custom” and tick all elements.

Regards,
Eva Kemp.

#132317 Copied

tommytai

Participant

July 5, 2016 at 18:00

Hi Team, thx team it is working perfectly.

1) there is a problem when i click on quick view and the quality bar and add to cart button is not in a same row. need your kind help on this.

2) may i know how to add categories on my webpage menu bar?

Thanks and appreciate your help

#132608 Copied Theme version: twhshop.com
Jack Richardson

Support staff

July 5, 2016 at 18:17
Hello,

1. Add this code in Theme Options > Custom CSS > Custom CSS for desktop section:
```
.quick-view-popup .product-information .cart button[type="submit"] {
    width: 270px !important;
}
```
2. Do you want to create drop down menu? Please read this article https://codex.wordpress.org/WordPress_Menu_User_Guide .

Best regards,
Jack Richardson.
#132610 Copied
tommytai

Participant

July 7, 2016 at 15:56

Hi Team, Thanks for the guide. but now i am not able to access my admin page and the error message is
‘Warning: Cannot modify header information – headers already sent by (output started at /home/twh/public_html/wp-includes/comment-template.php:1) in /home/twh/public_html/wp-includes/pluggable.php on line 1167 ‘

#132848 Copied

Jack Richardson

Support staff

July 7, 2016 at 17:02

Hello,

Please provide FTP credentials.

Best regards,
Jack Richardson.

#132860 Copied

tommytai

Participant

July 7, 2016 at 17:18

Thanks Team.

Please, contact administrator
for this information.

#132862 Copied

Eva Kemp

Support staff

July 8, 2016 at 09:55

Hello,

The issue has been fixed.
Clear browser cache and check.

Regards,
Eva Kemp.

#132918 Copied

tommytai

Participant

July 9, 2016 at 16:23

Thanks team, is able to access to admin page now.

1. I have another question is how to add categories in menu tab and also link to woocommerce categories as below link.

‘ https://www.8theme.com/demo/woopress/animals/product-category/pronature/ ‘

2. why my animals theme do not have latest products, related products, product brand. may i know how to add it? is the default demo template will have it after install or i have to add it myself.

‘ https://www.8theme.com/demo/woopress/animals/product/fashion-demo-8/ ‘

Thank you very much Team. Appreciate.

#133037 Copied

Eva Kemp

Support staff

July 10, 2016 at 09:58

Hello,

1. Go to Appearance > Menus, open Screen Options at the top and tick “Product Categories”, then the categories section will appear in the menu items list and you’ll be able to add them to your menu.

2. Related products are shown from one category. So make sure you created categories in Products > Categories and marked products with them.
Brands can be created in Products > Brands.
Where do you want to display latest products?

Regards,
Eva Kemp.

#133064 Copied

tommytai

Participant

July 12, 2016 at 07:07

Thanks Team. i am manage to add the categories now.

1. i have a few more questions. how to remove from my homepage footer grass background image?

2. how to make it few rows for my “animals” categories menu as my “animal” menu now is one line down.

3. my “contact us” page unable to display google map element, do i have to install any plugin for that?

Thanks again Team.

#133256 Copied

Eva Kemp

Support staff

July 12, 2016 at 09:42

Hello,

1. Are you sure you want to remove background image? All text won’t be visible as it’s white. Do you want to do this only on home page or all pages?

2. You need create full width menu as described in the documentation:
https://www.8theme.com/demo/docs/woopress/#!/primary_menu (“8.2 Menu types”).

3. You need update the plugin Ultimate VC Addons via FTP (download the archive here https://www.8theme.com/download-plugins/) and follow their instruction https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/ .

Regards,
Eva Kemp.

#133274 Copied

tommytai

Participant

July 13, 2016 at 03:32

Hi Team,

1. yes, i want to remove all pages. can i change it to black background.

2. Team, my wordpress admin page is not able to access again. i did not change any file or setting but this is happening, may i know how to solve it.

Thanks Team.

Please, contact administrator
for this information.

#133369 Copied

Jack Richardson

Support staff

July 13, 2016 at 07:48

Hello,

1. Edit your footer static block “Footer-animals” and change background image in the row settings http://prntscr.com/bs9nkp.

2. The issue has been fixed. Please check WP Dashboard now.

Best regards,
Jack Richardson.

#133377 Copied

tommytai

Participant

August 8, 2016 at 04:34

Hi Team,

1. i have input ‘ menu-full-width menu-column5 ‘ in css classes but after the sixth menu is not going to the next line. ( under ‘animals’ menu )

2. if i add a register menu on the top header, can i make it disappear when user logged in.

3. may i know is it possible to remove ‘add to cart’ and ‘return & delivery’ for certain products.

4. can i fix the product image size as my homepage product product images are not the same size. is it possible make it all the same?

thank you very much team.

Please, contact administrator
for this information.

#135888 Copied
Robert Hall

Support staff

August 8, 2016 at 12:24
Hello,

1) Seems there’s a bug in our theme. We’ve sent this query to our developers and it will be fixed in the next theme update.

2) Please try to add this code in Global Custom CSS.
```
.logged-in .top-bar {
    display: none;
}
```
3) You can use the ‘Just Catalog’ option in Theme Options->Shop.
4) Go to WooCommerce > Settings > Products > Display and set dimensions then regenerate your thumbnails via plugin – https://wordpress.org/plugins/regenerate-thumbnails/

Regards,
Robert Hall
#135948 Copied
tommytai

Participant

September 10, 2016 at 07:07

Hi Team,
Good day.
i have some question to ask.

1. is it possible to add a menu to link to all my categories and to display all categories on the page. For example, click on homepage category menu > product-category (listed all categories) > once i click on a category it will direct me to the products that under the category as same as below link.

‘ https://www.8theme.com/demo/woopress/animals/product-category/pronature/ ‘

2. for the ‘Just Catalog’, is it possible to set it for some of the products only?
For example, dog foods can add to cart but living pets cannot add to cart.

Thank you very much !!

#139336 Copied Theme version: v2.9.2 WooCommerce version: 2.6.4

Robert Hall

Support staff

September 10, 2016 at 07:54

Hello,

1) You can add the WooCommerce Product Categories to the Shop Sidebar (Appearance->Widgets).
2) Unfortunately this is not possible.

Regards,
Robert Hall

#139340 Copied

tommytai

Participant

September 10, 2016 at 10:09

Hi, thanks Robert.

May i know how to change the header background to black color? background of Home/Pronature PRONATURE

https://www.8theme.com/demo/woopress/animals/product-category/bosch/

Thanks bro.

#139345 Copied

Eva Kemp

Support staff

September 10, 2016 at 14:39

Hello,

Go to Theme Options > Color Scheme > Breadcrumbs background > Select color.

Regards,
Eva Kemp.

#139359 Copied

tommytai

Participant

September 11, 2016 at 03:15

Thanks for the replied.

i have face another issue. After i change the logo, it only appear on some pages. can you check it for me. Thanks

“http://exoreptiles.startnewhosting.com/faq/” logo changed.

“http://exoreptiles.startnewhosting.com/” logo is not changed.

Please, contact administrator
for this information.

#139367 Copied

Jack Richardson

Support staff

September 11, 2016 at 08:26

Hello,

Go to Pages > edit your home page > find “Logo image for this page” section http://prntscr.com/cgnk77

Best regards,
Jack Richardson.

#139371 Copied

tommytai

Participant

September 11, 2016 at 09:24

Thanks Jack.

May i know is it possible to move a database from another wordpress theme to this woopress theme?

Thanks.

#139374 Copied

tommytai

Participant

September 12, 2016 at 07:29

Hi Team,

Good day.

1. How to change menu “home” button to another link as my “home” button need to change to http://www.exoreptiles.startnewhosting.com and not http://exoreptiles.startnewhosting.com/home/ .

2. i have tried the below css but still not working, the register button still appear after logged in.

.logged-in .top-bar {
display: none;
}

3. is it possible to move a database from another wordpress theme to this woopress theme?

Thank u very much team.

Please, contact administrator
for this information.

#139393 Copied

Jack Richardson

Support staff

September 12, 2016 at 08:32

Hello,

1. Go to Appearance > Menus and set Home Animals as your Home button http://storage2.static.itmages.com/i/16/0912/h_1473665368_2140793_8ac0cfba3e.png .

2. Please show a screenshot of the issue as I don’t see register button after logged in on your site.
Do you want to remove register button?

3. Yes, you can transfer database to other site. Ask your hosting provider about it. They should help you.

Best regards,
Jack Richardson.

#139404 Copied

tommytai

Participant

September 12, 2016 at 11:05

Thanks Jack,

1. Actually i have created another register menu in between ‘term and condition’ and ‘products’ as you can see in your screenshot, because i cannot see any ‘sign in’, ‘register’ in pc mode but able to see it on mobile. may i know how to make ‘sign in’, ‘register’ visible in pc mode?

2. how to put the spacing like “https://www.8theme.com/demo/woopress/animals/product/fashion-demo-19/”
and my description wording have no spacing. http://prnt.sc/ch23po or http://exoreptiles.startnewhosting.com/product/boiga-jaspidea-jasper-cat-snake/

Thanks a’lot Team.

#139441 Copied

Jack Richardson

Support staff

September 12, 2016 at 15:36

Hello,

1. You need enable top bar in Theme Options > Header. You’ll see Sign In/Register links when you’re not logged in.

2. I’ve added <p> tag to your description. Check the tab now.

Best regards,
Jack Richardson.

#139489 Copied

tommytai

Participant

September 14, 2016 at 06:50

Thanks team.

1. may i know how to remove the ‘category’ and ‘read more’?

2. how to move the ‘Amphibians’ below the picture and remove the white background? is it possible?

kindly refer to the link
– ” http://exoreptiles.startnewhosting.com/product-category/living-pet/ ”
– screenshot ” http://prnt.sc/chsbyr ”

Thanks again.

#139639 Copied
Eva Kemp

Support staff

September 14, 2016 at 07:58
Hello,

1. Please use this css code in Theme Options > Custom CSS > Global Custom CSS:
```
.categories-mask span {
  display: none;
}
```
2. Try this css code:
```
.categories-mask {
    position: inherit;
    background-color: transparent;
}
```
Regards,
Eva Kemp.
#139643 Copied
tommytai

Participant

September 18, 2016 at 15:45

Hi team,

1. can i have 2 different contact emails for 2 contact form?

2. can user add testimonial themselves? is there any plugin for it?

Thanks team =)

Please, contact administrator
for this information.

#139965 Copied
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