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Grainy image product - by Greta - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Rose Tyler

Greta

Participant

August 1, 2016 at 08:11

Hello, it seems to me that the photos of the products are a little grainy in the display in the categories and also in the product page. That measures must be to ensure that they are clear everywhere?

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Please, contact administrator
for this information.

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7 Answers

Rose Tyler

Support staff

August 1, 2016 at 11:00

Hello,

Please provide screenshot for our better understanding what exactly issue you have.

Regards,
Rose Tyler.

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Greta

Participant

August 1, 2016 at 12:46

I put a link to the product in question:

http://www.modascarpeshop.com/prodotto/tronchetti-cuoio-nero-giardini/

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Please, contact administrator
for this information.

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Rose Tyler

Support staff

August 1, 2016 at 13:01

Hello,

You need to use better quality pictures. Also, you can open the image in a browser and see the same grain http://www.modascarpeshop.com/wp-content/uploads/2016/08/2b5bb882-5492-4671-8e55-1d3e9085bf8c.jpg

Regards,
Rose Tyler.

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Greta

Participant

August 1, 2016 at 14:42

Ok, and what is the quality that is usually used?

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Rose Tyler

Support staff

August 1, 2016 at 15:23

Hello,

We recommend using images with minimum width 900px.
You can edit images sizes in WooCommerce > Settings > Product > Image settings and add the correct size of the single product and thumbnail image. Don’t use hard crop if you don’t want to crop images. Regenerate thumbnails after that https://wordpress.org/plugins/regenerate-thumbnails/.

Regards,
Rose Tyler.

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Greta

Participant

August 2, 2016 at 08:40

Ok thanks…

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Rose Tyler

Support staff

August 2, 2016 at 08:42

Hello,

You’re welcome!

Regards,
Rose Tyler.

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