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Updating Legenda 1.1 to 2.3 Database Error

This topic has 4 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: mikec4
    mikec4
    Participant
    August 26, 2014 at 17:25

    I’m having some trouble updating my Legenda theme to the latest version from 1.1

    I’m getting a Database Error immediately following uploading via FTP as described by the tutorial and like many other themes I’ve updated in the past.

    Any idea why this could be happening? Should I be deactivating any plugins or preparing the theme options in any way before uploading the theme?

    Any help would be greatly appreciated.

    Thanks
    Mike

    #13593 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2014 at 18:01

    Hello,

    Could you please specify the exact database error you’re getting?
    Also please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #13597 Copied
    Avatar: mikec4
    mikec4
    Participant
    August 26, 2014 at 18:59

    Website info attached

    Please, contact administrator
    for this information.
    #13606 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 26, 2014 at 21:31

    Hello,

    That error is related to your hosting provider, not the theme.
    Concerning the images that aren’t showing try to reupload them.

    Regards,
    Eva Kemp.

    #13616 Copied

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