Problem with VAT don't show when ordering & other problem

This topic has 12 replies, 4 voices, and was last updated 8 years, 3 months ago ago by Rose Tyler

  • Avatar: titou
    titou
    Participant
    August 8, 2016 at 18:07

    Hi !

    I don’t know why we can’t see prices with VAT when ordering (in the basket)… picture 1 in attached.

    And when I try to order in the shop, on the product page, I choose variable options and then I click on the basket… then someting is loading but it doesn’t stop loading…
    Picture 2 in attached.

    And when I have order, we can’t see product I have ordered in the basket picture on the top right (main menu)… see picture 3 in attached.

    Do you have any issues ?

    Thanks in advance !
    Thierry

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2016 at 08:14
    Avatar: titou
    titou
    Participant
    August 9, 2016 at 11:20

    Hi Vel,

    I have had a lo of problem when installing my theme.
    Is it possible for you to install last version for me and see if it works ?

    Thank you in advance !
    Thierry

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 9, 2016 at 15:11

    We updated your theme to the last version and fixed error. Please check if everything works.

    Regards

    Avatar: titou
    titou
    Participant
    August 9, 2016 at 22:41

    Problem to see what user have ordered in basket is ok.

    But I still don’t see in basket the VAT.
    It’s still without VAT…

    Do you have an idea ?

    Br,
    Thierry

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 10, 2016 at 07:39

    Hello

    Our support does not include woocommerce set up. We can only assist you with some solutions. You can customize tax by following the details here:
    https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/

    Avatar: titou
    titou
    Participant
    August 25, 2016 at 16:33

    Hi again,

    I have 2 problems to solve.

    First on this page http://www.replik-cd.fr/?page_id=786
    When we open all the tab and FAQ… everything is upside down.
    Picture in attached.

    Second problem… I have used you template for contact and make my own contact.
    And in the breadscrumb I don’t see Accueil/contact.
    But Home/contact.
    picture #2 in attached too.
    Its the same problem for all pages I have create… See here also :
    http://www.replik-cd.fr/?page_id=768
    http://www.replik-cd.fr/?page_id=753

    Thank you in advance !
    Thierry

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2016 at 19:01

    Hello,

    1. I don’t see any issues with tabs http://storage9.static.itmages.com/i/16/0825/h_1472146966_9748187_3ac0a6f6f2.png
    Please specify how to replicate it.

    2. To change Home in breadcrumbs you need edit the file wp-content/themes/classico/framework/theme-functions.php in line 1586.

    Best regards,
    Jack Richardson.

    Avatar: titou
    titou
    Participant
    August 26, 2016 at 13:52

    Hi Jack,

    Thank you for breadscrumb, it works perfectly !!

    For the first problem, try to open tab under “informations PAO” and after open tab under “gabarits PAO”… you will see the problem.

    Thank you in advance !
    Thierry

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2016 at 14:16

    Hello,

    Fixed. Please check it now.

    Regards,
    Rose Tyler.

    Avatar: titou
    titou
    Participant
    August 26, 2016 at 14:18

    Simply perfect !!!

    Thank you again for all your precious help !

    Thierry

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 26, 2016 at 14:20

    You’re welcome!
    Have a nice day.

    Regards,
    Rose Tyler.

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The issue related to '‘Problem with VAT don't show when ordering & other problem’' has been successfully resolved, and the topic is now closed for further responses

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