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Site now loading slow on mobile devices - by queenb123

This topic has 8 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Robert Hall

queenb123

Participant

August 10, 2016 at 00:27

Hi I’ve got an iPhone 6 Plus…the site was loading up fine…but now it’s very slow with a message saying “there’s a problem with loading this site, and looks like it’s trying to load some type of slide (I don’t have a slide with this site).

I’m using safari…

Can you have a look at this pls?

Thanks.

Please, contact administrator
for this information.

#136178 Copied

7 Answers

queenb123

Participant

August 10, 2016 at 15:00

I have also tried other browswers, chrome, opera and google all the same results!

Im wondering if it’s something to do with the site????

#136261 Copied

Rose Tyler

Support staff

August 10, 2016 at 15:32

Hello,

Please check this test result page:
https://www.webpagetest.org/result/160810_GP_XWB/1/details/
As you can see slow loading is caused by images.
Try to optimize them.
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
https://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
You can test site here https://testmysite.thinkwithgoogle.com/ http://prntscr.com/c3zkin
Try to use caching plugin, e.g. W3 Total Cache http://www.wpbeginner.com/plugins/how-to-install-and-setup-w3-total-cache-for-beginners/

Regards,
Rose Tyler.

#136270 Copied

queenb123

Participant

August 11, 2016 at 23:55

Hi so here is the update on this:

I have optimized the images and used w3 cache plugin but that comflicted with the theme so i removed it.

The site has now changed to:

http://secondnew.co.uk/

I have followed all of your suggestion and still the sae issue presists…it seems to be looking for something then the page crashes:

There must be something else that can be done as the site did not start out like this…can you check with one of your more advanced developers please?

As I cant have the site crash on EVERY app browser on my phone!

Please, contact administrator
for this information.

#136431 Copied Theme version: latest WooCommerce version: latest

queenb123

Participant

August 12, 2016 at 00:19

Can you see what the solution was here as this person has the same problem:

https://www.8theme.com/topic/a-problem-occurred-with-this-web-page-so-it-was-reloaded/#new-post

I have also deactivated 3rd part plugins and no joy!

#136433 Copied

Robert Hall

Support staff

August 12, 2016 at 09:08

Hello,

The Ess. Grid plugin using a preload function to show all products.
You can decrease the count of products to show on the home page in Ess. Grid->Settings->Grid Paginatiom->Max visible rows.

This option should decrease the loading time of Home Page a little.

Regards,
Robert Hall

#136472 Copied

queenb123

Participant

August 12, 2016 at 10:13

Allsorted now, and thank you!

#136479 Copied

Robert Hall

Support staff

August 12, 2016 at 10:25

You’re welcome!

Regards,
Robert Hall

#136481 Copied
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