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Royal Theme Home Page - by Holn8r - on WordPress WooCommerce support

This topic has 16 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

Holn8r

Participant

August 20, 2016 at 00:54

Hi there,

I installed the Royal theme and am building a new site. I am having issues with the HOME page. When I choose the option for static page, and for instance I chose ABOUT US just to test it, I still see the same generic page and nothing has changed. I still see a blank slider area and 3 service page placeholders. I have tried following the instructions on the page to go to Customizer (used the link provided in the page) and I don’t see the options it is suggesting I should. For instance, it says “Go to Customizer and click royal Options => Home => Service Section #1 and select page from dropdown page list.”

When I click on Customizer all I see are: Theme Name, Site Edentity, Menus, Widget and Static Front Page.

When I choose a page, it still shows the default page, as mentioned. If I switch to ‘latest posts’ it does change the page but this isn’t what I want.

How can I get rid of this sample page and have it go to the page I really want?

Thank you,

Holly

Please, contact administrator
for this information.

#137227 Copied

15 Answers

Jack Richardson

Support staff

August 20, 2016 at 09:00

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#137240 Copied

Holn8r

Participant

August 22, 2016 at 22:37

WP Credentials below

Please, contact administrator
for this information.

#137441 Copied

Jack Richardson

Support staff

August 23, 2016 at 08:50

Hello,

I’ve set “About Us” page as front page in Settings > Reading.
Please check it.

Best regards,
Jack Richardson.

#137478 Copied

Holn8r

Participant

August 23, 2016 at 19:18

This didn’t fix my problem. Maybe you didn’t understand me correctly. When you assign any page to be the home page in settings, it adds in some placeholder content and I need to get rid of it.

Here is what ends up populating for any page I make the Home Page via the settings/reading:
http://diamondorthoticlab.com/wp-content/uploads/2016/08/screen-shot.jpg

A placeholder slide shows up and some placeholders for Service Page 1, etc. With links to a customizer. Which the customizer doesn’t have the options the instructions say. Regardless, I don’t want any of this as my home page.

This is what the About Us page actually is supposed to look like:
http://diamondorthoticlab.com/about-us/ This changed to what the screen shot looked like when you assigned it to be the home page, as does any page I assign to be the home page.

When I tell it to use Home as the home page all that miscellaneous stuff comes up and the page doesn’t display as I want it to. I just need to get rid of this other content.

Please, contact administrator
for this information.

#137548 Copied

Jack Richardson

Support staff

August 24, 2016 at 09:17

Hello,

Please provide FTP credentials in private content.

Best regards,
Jack Richardson.

#137606 Copied

Holn8r

Participant

August 24, 2016 at 11:42

Ok – here it is…

Please, contact administrator
for this information.

#137633 Copied

Jack Richardson

Support staff

August 24, 2016 at 14:46

Hello,

The reason is you have index.html file in your site folder http://storage5.static.itmages.com/i/16/0824/h_1472046332_9768366_1e43fce6de.png , by default index.html is loading first. You need remove it or rename it. After that your WordPress page will load.

Best regards,
Jack Richardson.

#137668 Copied

Holn8r

Participant

August 25, 2016 at 01:12

I moved the site and there is no longer an html file with the wordpress site – I am still getting all that placeholder stuff and not the page I want to show.

Please, contact administrator
for this information.

#137725 Copied

Jack Richardson

Support staff

August 25, 2016 at 08:20

Hello,

Not all files were moved. For example wp-includes folder is missing. Please check it attentively and restore your site as now it’s giving an error http://storage5.static.itmages.com/i/16/0825/h_1472109671_4621407_b0df94e99e.png .

Best regards,
Jack Richardson.

#137752 Copied

Holn8r

Participant

August 25, 2016 at 09:01

I am aware… I am currently working on reinstalling wordpress and the template and all plug-ins into the new directory. I will see if that fixes the problem. If not, I will let you know.

#137764 Copied

Jack Richardson

Support staff

August 25, 2016 at 09:13

Hello,

Ok, looking forward to your reply.

Best regards,
Jack Richardson.

#137768 Copied

Holn8r

Participant

August 25, 2016 at 09:16

I probably wont be done until tomorrow afternoon (PST). It’s 1:15am here and I don’t think I can finish tonight. But I will definitely let you know if this improves anything.

#137769 Copied

Jack Richardson

Support staff

August 25, 2016 at 09:25

Hello,

That’s ok. We’ll wait for your notification.

Best regards,
Jack Richardson.

#137772 Copied

Holn8r

Participant

August 26, 2016 at 03:48

Looks like the home page is showing the content I put in there and not the placeholder content any more. I think we might be good here.

Please, contact administrator
for this information.

#137863 Copied

Jack Richardson

Support staff

August 26, 2016 at 08:15

Hello,

That’s great.

Have a nice day.

Best regards,
Jack Richardson.

#137890 Copied
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