Product Categories - by bmwhybrid - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: bmwhybrid
    bmwhybrid
    Participant
    August 22, 2016 at 01:32

    Hello! I have problem with home page sidebar product categories. All categories show up, I dont want to shop parent categories. Thank you!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 22, 2016 at 10:17

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: bmwhybrid
    bmwhybrid
    Participant
    August 22, 2016 at 22:08

    Ok thank you!

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 23, 2016 at 07:59

    Hello,

    I can’t log to the wp-admin panel with these credentials. Also I’ve got redirect to /wp-admin/ and all time see 404 page. http://prntscr.com/c98gta

    Please check it.

    Regards,
    Robert Hall

    Avatar: bmwhybrid
    bmwhybrid
    Participant
    August 23, 2016 at 09:54

    Sorry, Please try again

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 23, 2016 at 12:01

    Hello,

    Try to disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall

    Avatar: bmwhybrid
    bmwhybrid
    Participant
    August 23, 2016 at 18:06

    Thank you so much!! Its third-party plugin autoptimize cause problem !

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 24, 2016 at 09:14

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Product Categories’' has been successfully resolved, and the topic is now closed for further responses

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