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EMAIL RESPONSES - by Jose Noa - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

Jose Noa

Participant

August 22, 2016 at 18:26

Hi, in the automatic email client around for a new subscription. I see in trials that do, http://prntscr.com/c8zzac where the link that provides the email does not lead anywhere, because the reference is lik red letters.
I searched for where, but impossible, throw in the towel.
Can you help me find the solution to the correct link?
Thank you.
Regards.
Joseph

#137427 Copied Theme version: 2.5 WooCommerce version: 2.5.3

5 Answers

Robert Hall

Support staff

August 23, 2016 at 09:23

Hello,

You’ve got this link from My Account page in Dashboard->Pages. See screenshot: http://prntscr.com/c99aqc

Regards,
Robert Hall

#137484 Copied

Jose Noa

Participant

August 23, 2016 at 13:49

Hi Robert, I have created the page “my account” http://prntscr.com/c9b4mn and I think correctly http://prntscr.com/c9b4ad What I ask of you is that I strive together to find the file containing this http://prnt.sc/c8zzac because as you can see the link is ok, but not lead to any web site because there ERROR ttp: //PubliciDEP.com/mi-cuenta/ ”
I checked in/home/publicid/public_html/wp-content/themes/woopress-child/woocommerce/emails/customer-new-account.php
http://prntscr.com/c9bkqv but that file has content that I do not appear in the email response to customers or new accounts.
I do not know what to do.
Thank you.
Regards.
Joseph

#137502 Copied Theme version: 2.5 WooCommerce version: 2.5.3

Robert Hall

Support staff

August 23, 2016 at 14:14

We checked registration email and there is a conclusion that problem persists only in specific mail client. If we use default gmail interface there is no such issue.
We recommend you to use other mail client. Please try it.

Regards,
Robert Hall

#137507 Copied

Jose Noa

Participant

August 23, 2016 at 16:27

Thanks Robert, I checked and it’s like you tells me.
Good job.

Regards,
Jose Noa

#137530 Copied Theme version: 2.5 WooCommerce version: 2.5.3

Jack Richardson

Support staff

August 23, 2016 at 17:13

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#137536 Copied
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