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Wrong number of products added to basket

This topic has 4 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Robert Hall

  • Avatar: saphiloche
    saphiloche
    Participant
    August 23, 2016 at 09:04

    Hi,

    Since last update, we have an issue when adding a product to basket.
    It only happens when on a single product (no issue on quick view) ; the quantity added to basket is automatically multiplied by 2.

    Thanks, regards,
    Saphiloche

    Please, contact administrator
    for this information.
    #137481 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 23, 2016 at 09:20

    Hello,

    Try to disable third-party plugins one by one, some of them caused issue.

    Regards,
    Robert Hall

    #137483 Copied
    Avatar: saphiloche
    saphiloche
    Participant
    August 23, 2016 at 09:38

    Hi,

    Ok,
    Well we started by deleting all the olds and disabled plugins and the issue seems to be gone 🙂

    Thanks, regards,
    Saphiloche

    #137485 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 23, 2016 at 09:39

    You’re welcome!

    Regards,
    Robert Hall

    #137486 Copied
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