One page menu not scrolling - by Floppy78

This topic has 8 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: Floppy78
    Floppy78
    Participant
    September 6, 2016 at 12:11

    Hi, I’m testing One page version of the theme.
    I’ve installed this version from import / export menu and I’ve set up the main menu with anchors.
    But if I click on menu links it jumps to the right section without the smooth scrolling effect.
    Could you tell me what’s wrong? Thanks a lot

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 6, 2016 at 12:24

    Hello,

    We’ve got the following error – http://prntscr.com/cerjvz – when tried to log in wp-admin panel. Please check it.

    Regards,
    Robert Hall

    Avatar: Floppy78
    Floppy78
    Participant
    September 6, 2016 at 12:29

    I’ve just tried the login at http://www.pugliaselection.com/wp-admin/
    with credentials I’ve set up for you and all is going fine..
    Could you retry please? Thank you!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 6, 2016 at 13:33

    Unfortunately still got the same message “The connection was reset”.

    Regards,
    Robert Hall

    Avatar: Floppy78
    Floppy78
    Participant
    September 6, 2016 at 14:41

    I absolutely don’t know where the problem is because I can reach the url from different computers or devices..
    I’ve found it may be a problem related to Squid, if you are using it. The solution may be an anonymous access to the website. But this is not exactly my expertise, only a solution I’ve found..:(
    I’ve also disabled mantainence plugin…
    I’ll try with some screenshots in the meanwhile.

    This is my homepage (onepage imported demo):
    http://prntscr.com/cet63y
    http://prntscr.com/cet6rm
    http://prntscr.com/cet739
    http://prntscr.com/cet7by

    And this is the menu:
    http://prntscr.com/cet7hy

    Is there something wrong?
    thanks again!

    Avatar: Eva
    Eva Kemp
    Support staff
    September 6, 2016 at 16:31

    Hello,

    We still can’t log in, even via anonymous access.
    As to your query try to select menu in “Custom navigation for this page” in the page editor as shown on the screenshot:
    https://8theme.com/demo/docs/royal/assets/images/image_26.png

    Regards,
    Eva Kemp.

    Avatar: Floppy78
    Floppy78
    Participant
    September 6, 2016 at 16:40

    It worked!! 😀 I really thank you so much!!
    Hope I’ll find a solution for the log in problem, I’m working on a different hosting from my usual one, maybe it’s a server problem..
    Thanks again!
    Regards.
    Flora

    Avatar: Eva
    Eva Kemp
    Support staff
    September 6, 2016 at 18:41

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘One page menu not scrolling’' has been successfully resolved, and the topic is now closed for further responses

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