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Rev Slider not compatible with Woopress – As confirmed by Themepunch

This topic has 12 replies, 3 voices, and was last updated 8 years, 2 months ago ago by Olga Barlow

seandigisave

Participant

September 6, 2016 at 14:21

We are still getting errors relating to Rev Slider in the waterfall chart. Website has been tested with no plugins other than Rev Slider and 2016 theme – no error. When Woopress is activated (with all other plugins disabled) problem returns. Theme Punch says the theme is incompatible. So, who will take responsibility for this?

Everything is latest version.

See screenshot of Support Tickets from Themepunch. https://postimg.org/image/g1ai0v4j7/

#139012 Copied

11 Answers

Eva Kemp

Support staff

September 6, 2016 at 14:30

Hello,

What problem do you have with Rev Slider plugin?
Please show screenshots and provide FTP/WP admin credentials in Private Content.

Regards,
Eva Kemp.

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seandigisave

Participant

September 6, 2016 at 15:22

This is the issue in GT Metrix Waterfall – These 404 errors that add nearly 2 seconds each to load time. SCREEN SHOT – https://postimg.org/image/b1t2tq1k7/

This is with Just Rev Slider and 2016 Theme – https://postimg.org/image/z5npqvipx/

This with Rev Slider and Woopress – https://postimg.org/image/c8eyabc73/

Please, contact administrator
for this information.

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seandigisave

Participant

September 6, 2016 at 16:21

I do not want the Rev Slider JAVA Script deferring either – which I think you have just done.

The slider must load first.

#139037 Copied

seandigisave

Participant

September 7, 2016 at 11:43

The website is now loading in the wrong order – the slider is loading last, which looks awful. Website should load from top to bottom, not the other way round.

and my logo has gone.

No one else has access to or is making changes to the website other than your team.

You can’t believe how disappointed I am with 8theme

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seandigisave

Participant

September 7, 2016 at 11:45

And there is now a massive gap between the slider and header

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Eva Kemp

Support staff

September 7, 2016 at 11:50

Hello,

You uploaded white logo image http://genuineappleaccessories.co.uk/wp-content/uploads/2016/04/Gen-App-Logo-White-300px.png , change it in the home page editor > Logo image for this page section on the right side.

The problem with Rev Slider is related to this plugin, this is how it works after update.

Regards,
Eva Kemp.

#139098 Copied

seandigisave

Participant

September 7, 2016 at 11:58

So what your saying is its NOT the theme, its the Rev Slider? Woopress is compatible with Rev Slider? Themepunch are liars?

And yes, we uploaded a white logo ages ago, but the logo has been black for months. Must have magically changed itself last night.

Why is the website now loading from bottom to top? Wasn’t doing that yesterday either – again, must be magic.

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seandigisave

Participant

September 7, 2016 at 12:04

No, its not the Slider at all, when the 2016 theme is used slider works fine. Use your Theme, slider breaks. You are in denial and YOU are lying. Slider is fine, Woopress is flawed.

I’m taking this further as you obviously you have no intention of trying to fix this.

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seandigisave

Participant

September 7, 2016 at 12:04

WOOPRESS CAUSES .404 ERRORS – THIS IS A FACT

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Eva Kemp

Support staff

September 7, 2016 at 16:41

Hello,

Please check video files:
https://www.dropbox.com/s/1b2seid4g08c6sm/video.mp4?dl=0
https://www.dropbox.com/s/rekb2depo9waxp0/video2.mp4?dl=0

As you can see the same issue with the slider persists with default WordPress theme too.
This is not related to our theme.

Regards,
Eva Kemp.

#139143 Copied

Olga Barlow

Support staff

September 15, 2016 at 13:21

Hello, seandigisave,

I have fixed the problem with 404 error. Check your site now.

Regards

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