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Backend Visual Composer Not Working - by theconsultingfirm

This topic has 6 replies, 5 voices, and was last updated 8 years ago ago by Eva Kemp

theconsultingfirm

Participant

September 14, 2016 at 20:42

I updated to WP 4.6.1 and updated the Royal theme to 2.7.3, along with installing the new version of VC 4.12 and Ultimate Add-Ons v 3.16.7 and my visual composer on the back-end stop working. Could you please take a look so that I can develop in the back-end. Thanks.

Please, contact administrator
for this information.

#139729 Copied Theme version: 2.7.3

5 Answers

Robert Hall

Support staff

September 14, 2016 at 21:04

Hello,

As I see the VC plugin is working fine. See screenshot: http://prntscr.com/ci1zps

Could you please clarify with more details and show us screenshot?

Regards,
Robert Hall

#139731 Copied

max1me_38@hotmail.fr

Participant

September 15, 2016 at 10:41

I had the same problem, refresh your cache and it works (ctrl + F5)

#139773 Copied

Eva Kemp

Support staff

September 15, 2016 at 11:24

Hello @max1me_38@hotmail.fr,

Thank you for the notice!

Regards,
Eva Kemp.

#139779 Copied

scottgroves

Participant

November 25, 2016 at 05:39

Backend not working for me either. Can’t view tabs in each element that normally show “EDIT”, “CLONE” and “DELETE”.

The Tabs is giving me error “You are using an outdated element, it has deprecated since version 4.6”

See screenshots attached

Thanks

Please, contact administrator
for this information.

#146952 Copied Theme version: 5.0

Eva Kemp

Support staff

November 25, 2016 at 09:43

Hello @scottgroves,

That means you have to recreate Tabs element. If you use the latest VC version, but Tabs were created with old version, then you need re-add this element, because VC authors modified it in the recent update. So please remove current Tabs element from your page and re-add it from VC editor.

Regards,
Eva Kemp.

#146976 Copied
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