Pagely - by jobo9967 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Olga Barlow

  • Avatar: jobo9967
    jobo9967
    Participant
    September 20, 2016 at 21:56

    Hi there
    I have moved the site to pagely.com hosting before we lounch it.
    All seem to be alright, but the whole point of moving there was to speed up the load time.
    Unfortunately, the loading time is still very long.
    So I contacted the hosting support and this is their response:

    It seems that the pageload is heavily influenced by the following element:

    https://8theme.com/import/xstore/versions/wp-content/uploads/sites/2/

    The source of the element could either be “dummy” XML data within the theme or the “et-core-plugin” plugin but I am uncertain how important it is regarding the website.

    SO I wonder if you can point me to the right direction.

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2016 at 09:28

    Hello,

    Check your Revolution Slider and all the layers that you use there. Very likely there is one layer, probably image, that has broken link.

    Regards

    Avatar: jobo9967
    jobo9967
    Participant
    September 21, 2016 at 21:28

    Thanks for that
    Got this sorted, but theres more
    Check another response from the pagely support team:

    It looks like your theme’s hooking into WooCommerce and creating the cookies.

    File: ./wp-content/themes/xstore/framework/woo.php

    if(!function_exists(‘etheme_set_customer_session’)) {
    add_action( ‘init’, ‘etheme_set_customer_session’, 10 );
    function etheme_set_customer_session() {
    if ( WC()->version > ‘2.1’ && ( ! is_admin() || defined( ‘DOING_AJAX’ ) ) && ! defined( ‘DOING_CRON’ ) ) :
    WC()->session->set_customer_session_cookie( true );
    endif;
    }
    }

    You can try commenting that code snippet out or try reaching out to the theme dev for a possible fix.

    Should I do what they suggest and comment this out? Or you suggest something else?

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 26, 2016 at 07:07

    Hello,

    Our theme uses WooCommerce cookies, if you disable them some functions may stop work. But if it’s critical for your performance you can comment out this code and check if it helps you.

    Regards

    Avatar: jobo9967
    jobo9967
    Participant
    September 26, 2016 at 09:43

    Can you be more precise?
    What won’t work?
    Are those some crucial functions?

    Site load speed is one of the most important factors of having online shop (the fastesr load time the better conversion)

    Pagely can’t cache the site properly thus load time is to high and low conversion.
    Can you tell me the solution please?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 26, 2016 at 14:06

    Hello,

    Options, that are related to woocommerce cookies, are grid/list switcher and products per page.

    Regards

    Avatar: jobo9967
    jobo9967
    Participant
    September 26, 2016 at 18:21

    Thanks for that
    Gonna comment it out then

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 27, 2016 at 08:03

    Ok. Feel free to ask if you need any other help.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.