Single Product Page How to add "Reviews" section?

This topic has 20 replies, 5 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: meetwinter
    meetwinter
    Participant
    September 2, 2014 at 11:27

    In Blanco demo site, every single product page, there are multiple tab section like “DESCRIPTION”, “ADDITIONAL INFORMATION”, “REVIEWS”, “CUSTOM TAB FOR ALL PRODUCTS”, I’d like to know how to add “REVIEWS” section, Thanks.

    19 Answers
    Avatar: meetwinter
    meetwinter
    Participant
    September 2, 2014 at 12:21

    One more question, how to add “You may also like…” products, also in single product page.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2014 at 20:07

    Hello,

    Reviews tab should be added to single product page automatically.
    If it’s not there please provide us with wp-admin panel credentials in Private Content.
    How to add upsell products you can find in Woocommerce documentation:
    http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/

    If you’re using WP-eCommerce plugin, there is no the feature for upsell products.

    Regards,
    Eva Kemp.

    Avatar: meetwinter
    meetwinter
    Participant
    September 3, 2014 at 03:33

    I am using latest WordPress, latest WP-ecommerce, latest Blanco.

    and now I run my website in local computer, i understand php, it seems that without any codes related to “Reviews” or “Comments” in wpsc-single_product.php

    Avatar: strandcreative
    strandcreative
    Participant
    September 3, 2014 at 10:14

    Im running WordPress version 3.9.2 and WooCommerce and cannot get the reviews to display on my product page? can I send you the website link and login details so you can have a look?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2014 at 10:32

    Hello @strandcreative,

    Please provide us with wp-admin panel credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2014 at 10:34

    Hello @meetwinter,

    Sorry, but Reviews tab and upsell products are related to Woocommerce configuration. If you’re using WP-eCommerce plugin you may contact their support regarding this issue. Perhaps they will advise you something.

    Regards,
    Eva Kemp.

    Avatar: strandcreative
    strandcreative
    Participant
    September 3, 2014 at 10:39

    wp admin panel is:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 3, 2014 at 11:11

    Hello @strandcreative,

    As I see you have old theme version 2.9.1. Please update it to the latest one 2.9.2.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: strandcreative
    strandcreative
    Participant
    September 4, 2014 at 11:45

    Hi Eva,

    I’ve made some significant custom changes to the theme.
    Please may you tell me which files need replacing in order for the reviews to work?
    I cant see in the theme change log which tells me there has been a fix in the new update?

    Thanks
    Jack

    Avatar: Eva
    Eva Kemp
    Support staff
    September 4, 2014 at 13:21

    Hello @strandcreative,

    Have you changed the login details to wp-admin panel? I’m unable to log in.
    Also please provide us with FTP credentials as well.

    Regards,
    Eva Kemp.

    Avatar: strandcreative
    strandcreative
    Participant
    September 4, 2014 at 14:14

    hi sorry you were removed

    I have added you again:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 4, 2014 at 15:02

    Dear @strandcreative,

    Have you made any changes in the theme files? As I see there are a lot of errors in Chrome console for your site.

    Regards,
    Eva Kemp.

    Avatar: strandcreative
    strandcreative
    Participant
    September 4, 2014 at 15:11

    yes I’ve changed some theme files however I am not seeing any errors in the console?

    Do all the settings like correct in wp-admin?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 4, 2014 at 16:27

    Hello,

    The errors are

    Please try to revert back your changes and check if it helps to make tabs shown.
    Also we recommend to make any changes in a child theme not to lose all modifications made in the theme files.

    Regards,
    Eva Kemp.

    Avatar: kelhun
    kelhun
    Participant
    September 24, 2014 at 06:17

    Hi,

    Is it possible to take off the Reviews and Short Descriptions on the product page? I have worked out how to do it for the Custom Tab, but can’t work out the others.

    Cheers, Kelda

    Avatar: kelhun
    kelhun
    Participant
    September 24, 2014 at 06:19

    Also wondering how to not show the Categories: and Tags: information on the product page as well?

    Many thanks!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 24, 2014 at 06:37

    Hello,

    Sorry, but we don’t have such feature in our theme.
    To show the Categories and Tags information on the product page navigate to Appearance->Widgets->and drag this widgets to the Product Page sidebar.

    Regards,
    Robert Hall.

    Avatar: strandcreative
    strandcreative
    Participant
    September 30, 2014 at 13:51

    Hi Eva

    I cannot see any errors in the console?

    Is the theme compatible with latest version 4.0?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2014 at 10:27

    Hello @strandcreative,

    Our theme is compatible with WordPress 4.0 version.
    Did you update the theme to the latest version 2.9.3?
    Please do this.

    If there are still problems after update please provide us with FTP and wp-admin panel credentials.

    Thank you.

    Regards,
    Eva Kemp.

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