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Duplicate User Profile in Myaccount->Addresses

This topic has 12 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Rose Tyler

sheesh_ben

Participant

October 9, 2016 at 14:09

Hi I noted the above issue . Attached is the screenshot

Please, contact administrator
for this information.

#142048 Copied Theme version: 2.03 WooCommerce version: 2.6.4

11 Answers
Rose Tyler

Support staff

October 10, 2016 at 08:50
Hello,

It’s sidebar which can be enabled/disabled in Theme Options > Shop > Enable sidebar on “My Account” page.
Also, you can add this code in Custom CSS:
```
.woocommerce-MyAccount-content .span3 {
   display: none;
}
```
Regards,
Rose Tyler.
#142070 Copied
sheesh_ben

Participant

October 14, 2016 at 15:04

Hi I needed the sidebar. I just need to hide the duplicate. Solutions given with the CSS did not work

#142726 Copied

Eva Kemp

Support staff

October 14, 2016 at 17:35

Hello,

We didn’t find your screenshots. Please reupload them and provide WP admin credentials.

Regards,
Eva Kemp.

#142755 Copied

sheesh_ben

Participant

October 15, 2016 at 14:56

The user profile is shown twice. I already gave you a screenshot eaarluer

Please, contact administrator
for this information.

#142828 Copied
Rose Tyler

Support staff

October 17, 2016 at 07:12
Hello,

Please, change the previous code to next:
```
.woocommerce-MyAccount-content .span3 {
   display: none !important;
}
```
Regards,
Rose Tyler.
#142847 Copied
sheesh_ben

Participant

October 20, 2016 at 20:04

That works. I have a related query from a client. Can you check?

Please, contact administrator
for this information.

#143444 Copied Theme version: 3.0

Rose Tyler

Support staff

October 21, 2016 at 07:33

Hello,

The problem is caused by 3rd-party plugin – Woocommerce Checkout Terms Conditions Popup. I have disabled it and don’t see the problem anymore.

Regards,
Rose Tyler.

#143464 Copied

sheesh_ben

Participant

October 24, 2016 at 13:43

This is another query from the client using the bought theme

Please, contact administrator
for this information.

#143734 Copied Theme version: 3.0

Rose Tyler

Support staff

October 25, 2016 at 12:10

Hello,

WP Dashboard credentials are incorrect. Please check them.

Regards,
Rose Tyler.

#143855 Copied

sheesh_ben

Participant

October 26, 2016 at 01:01

Guys this is the third time I will send you this.

Please, contact administrator
for this information.

#143934 Copied

Rose Tyler

Support staff

October 26, 2016 at 07:34

Hello,

Sorry for a delay.
I’ve checked your site on iPad and don’t see any issues. Have you resolved the issue?
If you still have the problem try to disable third-party plugins one by one, very likely one of them caused issue.

Regards,
Rose Tyler.

#143942 Copied
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