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Translations still being overwritten thus child theme

This topic has 8 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

MarketingCopenhagen

Participant

October 10, 2016 at 08:51

Hi,

I couple of months ago you guys created a child theme so that future theme updates would not overwrite all the translations we made in Loco Translate. Now I updated the theme and the translations are overwritten and went back to english.

Can you help and tell what I am doing wrong? I follow your guides for updating. But the theme still overwrites the childthemes translations.

Thanks 🙂

#142071 Copied Theme version: 2.7.3 WooCommerce version: 2.6.4

7 Answers

Eva Kemp

Support staff

October 10, 2016 at 10:01

Hello,

Have you updated child theme or parent theme?
Please provide FTP credentials.

Regards,
Eva Kemp.

#142090 Copied

MarketingCopenhagen

Participant

October 12, 2016 at 11:32

Hi Eva,

I updated the parent theme.

Please, contact administrator
for this information.

#142400 Copied

Eva Kemp

Support staff

October 12, 2016 at 13:02

Hello,

I suppose you updated the theme deleting old “royal” folder and uploaded a new version, didn’t you?
But you should overwrite old folder, don’t delete it.
Now you need copy your translation files from the child theme to wp-content/themes/royal/languages directory. Please do this.

Regards,
Eva Kemp.

#142416 Copied

MarketingCopenhagen

Participant

October 12, 2016 at 16:01

Hi,

Oh boy.. Sorry..

Well I copied the files to the wp-content/themes/royal/languages directory but it did not work. Do you have any other suggestions?

Thanks 🙂

#142466 Copied

Eva Kemp

Support staff

October 12, 2016 at 19:12

Hello,

I’ve updated your translation files. Clear browser cache and check the site.
Please note in future you need just overwrite old theme folder, don’t delete it, so you translation files will be kept.

Regards,
Eva Kemp.

#142494 Copied

MarketingCopenhagen

Participant

October 13, 2016 at 16:43

Thank you so much! I copied your text and saved it in a future guide for myself.

Have a great day!

#142590 Copied

Eva Kemp

Support staff

October 13, 2016 at 19:17

Hello,

You’re welcome.
Have a great day too!

Regards,
Eva Kemp.

#142645 Copied
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Translations still being overwritten thus child theme

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