Add to Cart Stays loading doesnt do anything

This topic has 8 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Rose Tyler

  • Avatar: pepeguayo
    pepeguayo
    Participant
    October 10, 2016 at 19:06

    I have a problem

    When you try to add a product with variable it stays loading please check it out

    and number 2 when i try to add a product without a variable directly from category page it doesnt add it automatically to cart in the left i must refresh to see it

    please check it this is urgent!

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 10, 2016 at 19:12

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: pepeguayo
    pepeguayo
    Participant
    October 10, 2016 at 19:30

    If i delete the wocommerce folder my orders wont be deleted?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 10, 2016 at 19:41

    Hello,

    Your orders will be saved. Please be attentive, you should remove “woocommerce” folder in the directory wp-content/themes/classico and updated “woocommerce” folder will be uploaded during the theme update.

    Regards,
    Eva Kemp.

    Avatar: pepeguayo
    pepeguayo
    Participant
    October 10, 2016 at 19:54

    Did exactly what you told me, still isnt working both things.. please check again

    Avatar: pepeguayo
    pepeguayo
    Participant
    October 10, 2016 at 20:50

    Now when I add a product the product name isnt added also it says New product added “” to your cart..

    Avatar: pepeguayo
    pepeguayo
    Participant
    October 10, 2016 at 22:39

    everything was fixed the display product redirect after add to cart was activated in woocommerce options.. thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 11, 2016 at 07:08

    Hello,

    We’re glad to hear that issue solved.
    If you have any questions feel free to contact us.

    Regards,
    Rose Tyler.

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The issue related to '‘Add to Cart Stays loading doesnt do anything’' has been successfully resolved, and the topic is now closed for further responses

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