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New update Stripe Error on checkout - by pepeguayo

This topic has 5 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

  • Avatar: pepeguayo
    pepeguayo
    Participant
    October 11, 2016 at 00:30

    “Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page,”

    Now with today that I updated the files and replaced the woocommerce folder as you told me I now get this error on stripe checkout

    Please, contact administrator
    for this information.
    #142230 Copied Theme version: 1.7.1
    4 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 11, 2016 at 08:25

    Hello,

    Please provide FTP/wp-admin credentials and credit card data in Private Content to check the issue.

    Regards,
    Eva Kemp.

    #142247 Copied
    Avatar: pepeguayo
    pepeguayo
    Participant
    October 11, 2016 at 17:46

    here you go

    Please, contact administrator
    for this information.
    #142332 Copied
    Avatar: pepeguayo
    pepeguayo
    Participant
    October 11, 2016 at 21:01

    any news on this?, Apparently the problem is with the official Stripe plugin since I tested with others and its working ok, but this shouldnt happen since before I updated it was working correctly. And we want to use only the stripe official plugin.

    #142350 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 12, 2016 at 08:39

    Hello,

    Sorry for a delay. We’ve sent files to your email address. Please check it. Extract the archive and upload the files to the directory wp-content/themes/classico/woocommerce/checkout.

    Regards,
    Eva Kemp.

    #142372 Copied
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