The plugin does not have a valid header issue with 2 recomended plugins

This topic has 2 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Olga Barlow

  • Avatar: epochcraig
    epochcraig
    Participant
    October 12, 2016 at 19:20

    Hello admin/Dev

    not having a good start with you theme but understand new or old bugs can pop up, and hope you can help me, i have installed the theme and the theme recomends to install the selected plugins most of which i have managed to do from downloading them from your download section.

    i am having an issue with 3 plugins

    The plugin does not have a valid header.
    Download failed. cURL error 7: couldn’t connect to host

    the plugins are 60 smart view, Infinit scroll, WooCommerce subscriptions

    how do i fix this ?

    thank you

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2016 at 11:07

    Hello,

    As a rule, this issue related to server setting. You can install these plugins manually.
    Find plugins archives in xstore/theme/plugins/ extract them and copy extracted folder into wp-content/plugins folder on your server.

    Regards

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