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Xstore Engineer Slider - by akukunis - on WordPress WooCommerce support

This topic has 40 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

akukunis

Participant

October 14, 2016 at 21:55

Hi there,

Love this theme I’m currently using the Engineer theme.
Currently the slider is showcasing products with links to them.

My question was I would like to use categories instead of products is this possible if so
how would I do this?

So when they click it would link them to a products within that category page.

let me know

Thanks!
Alex

#142791 Copied

39 Answers

Olga Barlow

Support staff

October 17, 2016 at 12:31

Hello,

Thank you for using our theme!

Revolution slider has only 2 Post Types to show: Products and Products Variation from category http://prntscr.com/cvcepf

If you want to show product categories you can use the same carousel slider but change content source type to default and create slides with your categories. Use category image as slide BG or as additional layer. Then you’ll be able to add link for every slide(category in your case) http://prntscr.com/cvchdk

Regards

#142907 Copied

akukunis

Participant

October 17, 2016 at 14:28

Hi there,

Thanks for your response however I am still not understanding.

So using the same slider I changed the settings like you have it on “Link & SEO tab” to regular etc.
All that did was remove the links to products.

But the products are still being pulled through products. I would like to use categories instead.
I currently have all category images set.

Can you give me a step by step guide on doing this?

Here is how my slider is looking using products.
http://i.imgur.com/9PMHKVi.jpg

#142947 Copied

akukunis

Participant

October 17, 2016 at 14:37

Hi I actually figured out what you meant.

However now I cant see the upcoming image on the slider it is displaying one by one.
Is there a way to display the upcoming one?

http://i.imgur.com/NzQM5iP.jpg

#142948 Copied

Olga Barlow

Support staff

October 17, 2016 at 15:25

Hello,

You need to choose carousel type of slider and set smaller width of slider grid https://www.themepunch.com/revslider-doc/slider-setup/#slidertype

Regards

#142976 Copied

akukunis

Participant

October 17, 2016 at 15:43

Hi,

I have set Carousel type of slider

Where do i set a smaller width of slider grid?
I should be able to see the next slide like original Engineer slider?

#142981 Copied

akukunis

Participant

October 17, 2016 at 16:18

I am not getting to show more than one item i have two slides currently and only displaying once at a time when i hit the next arrow on the slide.

I would like to display them side by side it how the original Engineer slider template was.

Thanks
Let me know!

#142984 Copied

Olga Barlow

Support staff

October 17, 2016 at 20:33

Hello,

Provide, please, temporary admin panel access. Think it will be faster if I’ll show you or real example.

Regards

#143013 Copied

akukunis

Participant

October 17, 2016 at 21:36

Hi Olga,

Currently the site is on local machine.
If you can just be more specific with directions that will be able to help me out i would greatly appreciate it.

I’m using a host file editor to view and modify template

Please, contact administrator
for this information.

#143023 Copied

Olga Barlow

Support staff

October 18, 2016 at 14:39

Hello,

Check now http://prntscr.com/cvtgin
If you want to change the first slide http://prntscr.com/cvtgu2

Regards

#143109 Copied

Olga Barlow

Support staff

October 18, 2016 at 14:43

P.S. Version 2.5 of our theme is available on TF, you may update theme to be up to date.
Regards

#143110 Copied

akukunis

Participant

October 18, 2016 at 14:50

Hi Olga,
Great! looks awesome
Its there a way to remove the bullet points in the bottom slider?
Also is it possible to update the theme without messing anything up?

Let me know

Thanks again!

#143114 Copied

Olga Barlow

Support staff

October 18, 2016 at 15:35

Hello,

You are welcome!

Yes, you can control all the elements at Navigation tab http://prntscr.com/cvu8b0

Regards

#143132 Copied

akukunis

Participant

October 18, 2016 at 15:38

hi thanks for your swift response.

I mean to disable these currently the bullets are already off.

http://i.imgur.com/LjoPit4.png

#143133 Copied

Olga Barlow

Support staff

October 18, 2016 at 15:43

Hello,

This is either thumbnails or tabs. Check them in Navigation section and disable.

Regards

#143136 Copied

akukunis

Participant

October 21, 2016 at 15:31

Hi Olga,

Thanks for your help before I have a question.

All of sudden the sale badge icons and the sale products are not functioning properly.
I inputted Reg. price and Sale price and its not displaying as it should it remains to show just regular price.

I have everything enabled in appearance customize > E-commerce “Sale” icon acts “Out of stock” is all enabled why is it not showing up on products?

Let me know

Thanks!

#143546 Copied

Olga Barlow

Support staff

October 21, 2016 at 16:08

Hello,

Provide me the link to product with sale price, please. And enable temporary admin panel access.

Regards

#143559 Copied

akukunis

Participant

October 21, 2016 at 16:54

Hi Olga,

Yes sure thing.

Please let me know, what the problem mayb be and I can change it on my end.
This way I know for future cases..

Thanks

Please, contact administrator
for this information.

#143565 Copied

Olga Barlow

Support staff

October 22, 2016 at 10:58

Hello,

Please, use private content area http://prntscr.com/cxg8fv to post your credentials. In other case all the forum users will see your access!

Also, I don’t see problem with sale price http://prntscr.com/cxg9c0 Could you explain in more details?

Regards

#143603 Copied

akukunis

Participant

October 25, 2016 at 17:07

Hi Olga,

It has been fixed after some digging around. Appreciate that.

However I have an important matter that I need fixed. I have bought a plugin from WooCommerce
which dynamically changes the price based on a user role. In this case we have “Subscriber”
with a 10% store wide discount when that user is logged in. (Credentials in private area)

Attached I have screenshots of areas that discounts should be applied currently it only accurately displays the discounted price on the “Product detail page” and “Cart dropdown”. In this case Ball python boa constrictor product should be “$180”

We need price to dynamically like it does on the cart dropdown and product detail page. http://i.imgur.com/vRErsSy.png
http://i.imgur.com/oL15qJN.png
http://i.imgur.com/ACvVVYs.png
http://i.imgur.com/704ent6.png

Let me know

Thank you very much!

Please, contact administrator
for this information.

#143909 Copied

Olga Barlow

Support staff

October 26, 2016 at 07:48

Hello,

Also, I see some problem even with official WooCommerce theme Storefront http://prntscr.com/cz1sln
Old price is different for the same item on Shop/Single product page and cart. The same problem like you described with default WooCommerce Shortcode for Sale products https://docs.woocommerce.com/document/woocommerce-shortcodes/ Please, contact plugin author to solve this issue first. I think it will also solve the problem with our element too.

Regards

#143943 Copied

akukunis

Participant

October 26, 2016 at 14:38

Hi Olga,

Good morning I have created an FTP user for you. It is in the private area

So your saying your having same problem with official Woocomerce theme. Let me know if there’s anything else I can do.

Have you tried seeing if there is anything conflicting with the Xstore theme?
Meanwhile I will contact Woocmerce aswell to see.

Thanks,
Let me know

Alex

Please, contact administrator
for this information.

#144013 Copied

Olga Barlow

Support staff

October 27, 2016 at 07:32

Hello,

Tell me when problem will be solved by plugin author. If after that problem with our element still persists reply back here and we’ll check what could be done from our site.
Don’t forget to tell the plugin author that problem persists with default WooCommerce Sale shortcode.

Regards

#144081 Copied

akukunis

Participant

October 27, 2016 at 15:31

Hi Ogla,

I have not yet heard back from Plugin author from Woocommerce.

Will let you know soon as I do.

Thanks!

Alex

#144183 Copied

Olga Barlow

Support staff

October 28, 2016 at 14:20

Hello,

Yes, sure.

Regards

#144311 Copied

akukunis

Participant

October 28, 2016 at 20:50

Hi Olga,

WooCommerce wrote back and they tested our cart. They turned off all plug-ins other than WooCommerce and applied their default storefront theme. Adding a product to the cart works as expected when using the rule-based pricing. We also tested this on our end and that seems to be correct.

The issue seems to be with your theme when you add a product to the header mini cart the JavaScript and animation that is showing the product in the header cart is incorrect. But if you refresh the page the correct pricing does appear.

Also we are using the eight theme visual composer block to show featured products on the homepage. It also does not seem to be pulling the correct price taking into account the rule-based discount. But when you go to the product detail page the price is showing correct.

If it makes it easier for you we can get on a call and screen share this might be a more productive way for us to solve this issue.

Let me know

Thanks

#144377 Copied

Olga Barlow

Support staff

October 31, 2016 at 09:14

Hello,

I don’t see any problem with cart widget in header with our theme. I sent you screenshot that with default WooCommerce theme, there are two different old prices in mini cart and on single product page http://prntscr.com/cz1sln . Do you see that?
Also, I told you that problem persists with default WooCommerce Shortcode for sale products [sale_products per_page="12"] https://docs.woocommerce.com/document/woocommerce-shortcodes/
Here is the problem
http://prntscr.com/d14ubb here is a link to page http://www.strictlyreptiles.tv/sale-products-test/

What have they told you about this issue? Because as I can see problem is not solved.
You can go to Appearance > Themes > and activate Storefront theme and check to understand what I’m talking about.

Regards

#144435 Copied

akukunis

Participant

November 1, 2016 at 15:18

Hi Olga,

To clearly explain the issues we are having we have created a video explaining
where we are encountering this issue.

https://www.youtube.com/watch?v=om16iqawmE8

We have published this video on YouTube to be seen by woocommerce and to you.
Please get back to us regarding your thoughts.

Thanks,

#144643 Copied

Olga Barlow

Support staff

November 1, 2016 at 15:40

Hello,

Thank you for your video. It helped to understand problem with mini cart. Go to Theme Options > E-Commerce > Single Product Page > Ajax Add to cart > choose disable. Seems Ajax add to cart does not work with this plugin.

But unfortunately, we don’t have the solution for the grid. We have enabled official Storefront theme and see the same issue. Looks like this is something that WooCommerce team should fix from their side.

Regards

#144647 Copied

Olga Barlow

Support staff

November 1, 2016 at 15:49

Here is video that shows that Ajax add to cart does not work correctly even with official WooCommerce theme https://www.dropbox.com/s/fafeey5mcs3kg85/price-issue.mp4?dl=0

It means that you’ll have the same problem with any theme that you will use.

Regards

#144650 Copied
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