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Revolution slider- how to insert picture correctly

This topic has 6 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

JoMut81

Participant

October 17, 2016 at 18:15

Hello,
I need urgent help with the revolution slider. I would like to exchange demo slide with picture for my store. Unfortunately my picture appear cropped. Faces are not showing properly and product are too big. I have tried to resize using the media editor, but I cannot rescale it
I get an error NAN message. Please help I need to get the website ready by Thursday.

Thanks

Please, contact administrator
for this information.

#142995 Copied Theme version: Legenda

5 Answers

Jack Richardson

Support staff

October 17, 2016 at 20:05

Hello,

Please provide WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#143009 Copied

JoMut81

Participant

October 17, 2016 at 20:44

Hi Jack,

Thanks I will add details in the private folder.

Please, contact administrator
for this information.

#143019 Copied Theme version: Legenda

Robert Hall

Support staff

October 18, 2016 at 07:47

Hello,

You’re using a square image with 564×574 dimensions. Please try to add image with the better size, for example 1600×900.

Regards,
Robert Hall

#143039 Copied

JoMut81

Participant

October 18, 2016 at 18:18

Hi,
I m no expert but is there a way to edit the image to fit the slide size? Maybe with photoshop? Is that the customization you can offer or maybe refer me to a photo editor?

Thanks

#143162 Copied

Jack Richardson

Support staff

October 18, 2016 at 19:32

Hello,

Yes, you need use Photoshop.
Sorry, but this is beyond our basic support scope to customize clients’ images.

Best regards,
Jack Richardson.

#143176 Copied
Tagged: correctly, picture insertion, revolution slider, woocommerce, wordpress themes
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