Urgent issue - by Gabriella - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

  • Avatar: Gabriella
    Gabriella
    Participant
    October 20, 2016 at 12:35

    Hi Guys,

    Im having some homepage loading issues within my theme. It will not load anything on the homepage other than the navigation menu and header.

    I am wondering if it’s to do with an update thats due on the Slider. Everytime I try to do the Slider update it gives me this message:

    Fatal error: Cannot redeclare mspr_two_instance_notice() (previously declared in /home/content/p3pnexwpnas09_data02/69/2510769/html/wp-content/plugins/masterslider/masterslider.php:34) in /home/content/p3pnexwpnas09_data02/69/2510769/html/wp-content/plugins/masterslider-installable/masterslider.php on line 35

    Could you kindly advise, I’m not great at the coding side of things and don’t want to cause any more damage!

    Kind regards

    https://protectmybody.com/

    2 Answers
    Avatar: Gabriella
    Gabriella
    Participant
    October 20, 2016 at 13:01

    I managed to fix the homepage issue, very weird but there was a new page created also titled home which had allocated itself as the static page – also had changed the old homepage URL to /ripfix. Very strange.

    Anyways this is no longer an urgent matter but am still curious to know how to update the Master Slider if it’s needed – if not I will remove the plugin 🙂

    Kind regards

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 20, 2016 at 13:09

    Hello,

    You can download the plugin archive here https://www.8theme.com/download-plugins/ and update it via FTP. If you don’t use MasterSlider plugin you can remove it.

    Best regards,
    Jack Richardson.

  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.