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Quick view of product does not work properly in the last update!

This topic has 13 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Olga Barlow

Sunread

Participant

October 22, 2016 at 14:06

Hi,

When i click on qucik view on0 a product, it does not return, it just continues to show the circle rotation on the product. See picture below!

It work in version 1,4 but since I updated it will not work in version 2,5

http://sunread.de/wp-content/uploads/2016/10/Screen-Shot-2016-10-22-at-14.58.22.png

#143614 Copied Theme version: 2,5 WooCommerce version: 2.6.6

12 Answers

Olga Barlow

Support staff

October 24, 2016 at 08:57

Hello,

Do you use any third-party plugins that don’t come bundled with our theme? Try to disable them and check if you still have the problem with the quick view.

If problem persists even when third-party plugins are disabled, reply back and provide temporary admin panel and FTP access.

Regards

#143678 Copied

Sunread

Participant

October 25, 2016 at 19:42

Dear Olga,

Please see private content!

Please, contact administrator
for this information.

#143919 Copied Theme version: 2,5 WooCommerce version: 2.6.6

Sunread

Participant

October 25, 2016 at 19:44

See private contents

Please, contact administrator
for this information.

#143920 Copied Theme version: 2,5 WooCommerce version: 2.6.6

Olga Barlow

Support staff

October 26, 2016 at 09:43

Hello,

Fixed. Check now.

Regards

#143965 Copied

Sunread

Participant

October 26, 2016 at 09:55

Dear Olga,

Many thanks, I am very impresed with your services.

All the best/Peter

#143968 Copied Theme version: 2,5 WooCommerce version: 2.6.6

Olga Barlow

Support staff

October 26, 2016 at 10:33

You are welcome!

I would be very appreciated if you leave 5-stars rating for our theme on TF https://themeforest.net/downloads and good comment about support.
Thank you!

Regards

#143981 Copied

Santhatela

Participant

October 26, 2016 at 15:20

Hello Olga
How to solve this problem? I have a similar problem, the quick view is looped on the first click. When you view second product works correctly.

Att
Rudimar

#144019 Copied Theme version: 2.5 WooCommerce version: 4.6.1

Olga Barlow

Support staff

October 27, 2016 at 07:42

Hello,

I have sent you the files. Check the registration email, please.

Regards

#144082 Copied

Santhatela

Participant

October 27, 2016 at 16:54

Hi Olga

Thanks for files.
i put the files but the problem persists Always in first quick-view product, after click in first others show correctly.

Att

Rudimar

Please, contact administrator
for this information.

#144203 Copied Theme version: 2.5 WooCommerce version: 4.6.1

Olga Barlow

Support staff

October 28, 2016 at 15:33

Hello,

I checked your site in a few different browsers and don’t see the problem with quick view anymore.

Regards

#144328 Copied

Santhatela

Participant

October 28, 2016 at 16:47

Hi Olga
I hate CDN Cloudflare arrghhhh. My host have this enabled by default and i disable only 3 hours DEV Mode, but not work right.

I check again it is woorking.

Thank you very much and congratulations on the excellent theme. I am a long time user of Avada but Xstore is much, much better, i’m loving it.

Att
Rudimar

#144351 Copied

Olga Barlow

Support staff

October 31, 2016 at 08:14

Hello, @identidade,

Thank you very much for such warm thoughts. I’m really glad to hear that you like our theme! We’ll do our best to make our theme even better than it is at present.

I would be very appreciated if you leave 5-stars rating for our theme on TF https://themeforest.net/downloads and good comment.

Thank you!

Regards

#144424 Copied
Tagged: product, quick view, themes, update, woocommerce
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