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Visual Composer Problem - by schnetzi - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 8 years ago ago by Rose Tyler

schnetzi

Participant

November 18, 2016 at 16:27

Hi, I have a problem regarding the visual composer. It actually doesn’t really work at all. I have theme Legenda v.1.0.1 and Visual Composer Version 4.9.2. But every time I want to edit any page with it, it doesn’t stop loading. I tried it with different Browsers (Firefox, Chrome) and disabled add-ons but it didn’t help.
Thanks in advance!
Paul

#146268 Copied Theme version: 1.0.1 WooCommerce version: 2.6.8

3 Answers

Eva Kemp

Support staff

November 18, 2016 at 21:18

Hello,

You should update Legenda to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

If you’re using such old theme version – 1.0.1 – then after update you’ll have to recreate some pages.

Regards,
Eva Kemp.

#146310 Copied

schnetzi

Participant

November 21, 2016 at 22:08

thanks worked perfectly

#146501 Copied

Rose Tyler

Support staff

November 22, 2016 at 07:55

Hello,

You’re welcome!

Regards,
Rose Tyler.

#146521 Copied
Tagged: problem, solution, solving, template, visual composer, woocommerce, wordpress
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