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Orders not showing backoffice - by franciscoreis

This topic has 2 replies, 2 voices, and was last updated 8 years ago ago by Olga Barlow

  • Avatar: franciscoreis
    franciscoreis
    Participant
    November 20, 2016 at 15:29

    Good afternoon,

    I have a problem.

    After upgrading to version 3.0, when you access the backoffice and look at pending orders, they do not show. http://prntscr.com/d9l6d8

    But in mobile version, show !! http://prntscr.com/d9l6k1

    What will be the problem?

    Thank you for your help.
    Francisco Reis

    #146366 Copied
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 21, 2016 at 18:57

    Hello,

    Please, go to Plugins > deactivate XStore core plugin then go to Appearance > Themes > install and activate official WooCommerce theme – Storefront and check if your issue still persists. If the issue appears only when our plugin and theme are activated then reply back and provide me temporary admin panel and FTP access.

    Regards

    #146472 Copied
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