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Woocommerce look - by rpuser365r876 - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

rpuser365r876

Participant

September 8, 2014 at 18:58

Hello

Any idea why I have some old woocommerce look

https://dl.dropboxusercontent.com/u/92073246/woo.png
when it should be different?
https://dl.dropboxusercontent.com/u/92073246/product-variations-3-550×212.png

Also attributes that I setup in attributes tab, could not be auto populated when I begin typing them in products?

Any idea what I did wrong?

#14655 Copied

12 Answers

Eva Kemp

Support staff

September 8, 2014 at 20:38

Hello,

How did you add attributes, via Products > Attributes or editing some product in Products > Products?
Please provide us with wp-admin panel credentials as well.

Regards,
Eva Kemp.

#14669 Copied

rpuser365r876

Participant

September 9, 2014 at 12:32

Hello

Via Products > Attributes. Than Im trying to add them in the products and it did not giving me any choices.

I have latest woocommerce version.
Maybe I made some mistake when installing it. I dont understand.

Thank you for your help

Please, contact administrator
for this information.

#14723 Copied

Eva Kemp

Support staff

September 9, 2014 at 13:17

Hello,

The values L | M | S | XL | XXL that are written for your products can be also set in this way. But if you want to add them like in the new Woocommerce version you should create such values at first. Please go to Products > Attributes, select Size attribute and you’ll see that you don’t have such values created, so add them.

Then remove the current attributes from the products editor and create new ones.

Regards,
Eva Kemp.

#14726 Copied

rpuser365r876

Participant

September 9, 2014 at 13:55

Please see link below. I tried to explain it

Thank you

Please, contact administrator
for this information.

#14732 Copied

rpuser365r876

Participant

September 9, 2014 at 13:57

video does not work. Give me minim uploading to different source

#14734 Copied

rpuser365r876

Participant

September 9, 2014 at 13:59

This is updated link

Please, contact administrator
for this information.

#14735 Copied

Eva Kemp

Support staff

September 9, 2014 at 14:20

Hello,

Please provide us with FTP credentials as well.
Did you install 2.3 version of the theme as a new theme or update it from 2.2 version?

Thank you.

Regards,
Eva Kemp.

#14741 Copied

rpuser365r876

Participant

September 9, 2014 at 14:24

I installed 2.3 as new theme via FTP and than activate it.

Please, contact administrator
for this information.

#14743 Copied

rpuser365r876

Participant

September 9, 2014 at 14:32

I have Plesk on my first server instead of cPanel. Maybe this makes difference?

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Eva Kemp

Support staff

September 9, 2014 at 15:06

I’ve checked the attributes with default WordPress theme and such issue persists there too.
Did you install Woocommerce plugin after the theme activation? Please note Woocommerce plugin must be installed before the theme installation. So in this case we recommend you to reinstall the theme and the plugins. Don’t forget to install Woocommerce at first.

Regards,
Eva Kemp.

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rpuser365r876

Participant

September 9, 2014 at 15:07

Ok, thank you. I will follow your advise

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Eva Kemp

Support staff

September 9, 2014 at 15:16

You’re welcome.
If there are still some questions feel free to ask us.

Regards,
Eva Kemp.

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