PayPal Payment Error on Custom Field - by silentmedia

This topic has 2 replies, 2 voices, and was last updated 8 years ago ago by 8theme

  • Avatar: silentmedia
    silentmedia
    Participant
    November 22, 2016 at 10:47

    Hello,

    I am getting an error on data sent to PayPal. There is a ‘custom’ field sent to PayPal which is showing variables and data.

    Please see image below, I have highlighted with red arrow the problem.

    Kind Regards.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 11:41

    Hello,

    Thank you for contacting us.

    Our theme doesn’t add any custom values to the WooCommerce order. And it seems to be a plugin issue or maybe caused by some additional customization but it is not related to our theme. Try to disable all additional plugins, remove any additional customization and also try to check with default WordPress theme to see what exactly this issue is caused by.

    Kind Regards

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