Return to previous page

Thumbnails Not Updating for New Image with Same Name

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

rwlee33

Participant

December 2, 2016 at 20:49

I’m having a hard time updating the product thumbnails. I uploaded new photos with the same file names, then regenerated the thumbnails, using two different plugins. Didn’t work. Then I removed all the images from wp-content/uploads and re-uploaded the individual product images, and the same thumbnails old appeared! I’m going a bit crazy with this, because I thought I removed all the thumbnails, but the same old ones appear for the products on the shop page and sliders.

You can see if you go to the shop page and click a product (select one of the headwear, which are dark) and do a quick view. You can see the thumbnail is dark, bit the image itself has been lightened.

What am I missing here? Can you help me with this?

Thank you in advance!

Rob

Please, contact administrator
for this information.

#147803 Copied

3 Answers

Olga Barlow

Support staff

December 3, 2016 at 10:21

Hello,

Are you talking about active thumbnail? http://prntscr.com/desbv1
It has opacity to highlight which image is active. I can remove it if you don’t like.
Add the following code in custom CSS

.thumbnails-list .active-thumbnail li {opacity: 1;}

Regards

#147832 Copied

rwlee33

Participant

December 22, 2016 at 13:30

Hi, sorry for late reply. I solved the issue. Even after I uploaded new images, regenerated thumbnails and cleared the cache, the thumbnail on the product page was the same. When I click the product its the new image. On a different browser, the new image is the new thumbnail. For some reason, I think Chrome is storing the old thumbnail. I just doesn’t update. No worries though because it does update for new users. Thanks, but all solved.

#149920 Copied

Olga Barlow

Support staff

December 23, 2016 at 15:44

Hello,

Great. I’m glad that you sorted out.

Regards

#150035 Copied
Viewing 4 results - 1 through 4 (of 4 total)